Network Infrastructure Manager

27 May 2023

Job ID: 2305314


Date Posted: 2023-04-17

Category: Information Technology

Subcategory: Network Engineer

Schedule: Full-time

Shift: Day Job

Travel: No

Minimum Clearance Required: None

Clearance Level Must Be Able to Obtain: Public Trust

Potential for Remote Work: No

Description SAIC is looking for an experienced IT professional to manage the Network and Telephony team responsible for routing, switching, VPN, gateway, IP Telephony, WAN, LAN, remote access, IPAM, DNS, and DHCP services and infrastructure for a federal government customer in Washington, DC. This role also includes responsibility for a 24x7 NOC.

The responsibility for these services includes incident and problem management, response and escalations, patch and upgrade management, on-call rotation, and overall operational management of the network and telephony services and team. This also includes future-planning, coaching, and development of the team, and working with peer teams to investigate and resolve issues as needed, and participating in DR exercises. The ability to interface and work with the customer professionally and exhibit leadership qualities is paramount. Qualifications Required skills and Experience:
  • 15 years of O&M experience in Networking or telecommunication technology
  • 10 years of experience implementing routing, switching, firewalls, etc.
  • 2 years of experience with Cisco Unified communication
  • 2 years of experience managing a NOC
  • The candidate must have experience interfacing with customers to quickly and efficiently resolve issues.
  • The candidate must have a working knowledge in Cisco networking devices (Routers, Switches, Firewalls, ISE, VPN gateways), Enterprise WAN technology, Voice Over IP, Datacenters, OSPF.
  • The candidate must have experience with incident management, and monitoring and managing incidents and outages in a critical, 24-7 operational environment.
  • ITIL V3 Foundation, Cisco certifications (CCNP), and PMP (preferred) certifications are required

Desired Skills: Experience with the following tools and technologies: Network monitoring and management tools. Knowledge of and experience with circuits, networks and networking equipment (LAN/WAN), and Cisco, Cisco ASA, Cisco ISE, Cisco Prime, Cisco VOIP (Unified Communications), Nexus Switches, Infoblox, and Gigamon technologies.

Must be able to obtain a Public Trust Clearance #PB

Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site.