Product Manager (CloseKnit)

CareFirst
Washington, DC
28 Jun 2024

Vacancy expired!

Resp & Qualifications

In September 2021, we introduced CloseKnit: CareFirst’s new Primary Care Practice. CloseKnit takes quality care personally. We’re a new kind of patient-centric, virtual-first primary care practice. Open 24/7/365 through our convenient app. Our providers deliver care that’s continuous, connected and uncomplicated.

Not something you’ve heard people say when describing a healthcare experience? We know. That’s exactly why we show up every day at CloseKnit. To change the narrative and truly make quality care simple. To calm nerves, to solve pains, to soothe fears and to champion for our patients.

Do you share our passion for patient care that’s supportive and transparent? Then we need you. We offer competitive compensation and benefits. And we’re in your corner, just like we are for our patients. Help us define the future of care delivery.

CloseKnit is currently hiring a Product Managerto join their team.

PURPOSE:

We are seeking an experienced Product Manager who is obsessed with mission, innovation, and users. This leader will be responsible for developing, defining, implementing, and measuring the product vision, strategy, and go to market.

As a Product Manager, you will work closely with engineering, design, and a cross section business stakeholders - including consumer experience strategists - to define the tools and technology our members need to maximize their experience with CloseKnit.

You will own roadmaps, execution, and impact to members and their success.

If you are passionate about building engaging and personalized experiences, using a mix of data and gut to make tough decisions, and mission driven this could be the product team for you.

ESSENTIAL FUNCTIONS:

Leads the entire product management life cycle -Translates business strategy are reflected in downstream product processes. Ensures all stakeholder's features, requirements, and acceptance criteria support delivery and testing of new products and features. May also manage beta programs, manage the development of product marketing materials and technical documentation. Ensure new products align with and supports existing products where applicable.

Leverages research market research as inputs into the product roadmap to confirm market demand. Done by gathering feedback from customers and analyzing product landscape, updates existing products and new technologies. Ensures Product Owners' backlogs incorporates this data in their prioritization processes.

Defines the product roadmap showing the value derived at each delivery of functionality milestones. These milestones do not dictate architecture; they define features or capabilities, normally documented through business strategy and translation of that strategy into workflows, user stories, or required features.

Responsible and/or assists with go-to market strategy and launches for new products; facilitates product release with product owners, engineering, sales, supply chain, etc.; educates internal and external stakeholders. Will also develops/delivers product presentations.

Facilitates marketing and stakeholder communications for all products including clear ability to translate technical solutions into value proposition.

Works with finance, where applicable, to define revenue drivers and pricing to ensure competitiveness in the market as well as financial profitability in the marketplace.

Identifies and documents Market information including competitive analysis, threats, trends and information that would be helpful to management, sales and marketing.

QUALIFICATIONS:

Education Level: Bachelor's Degree inProduct Management, Engineering, Information Technology or related field ORin lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.

Experience: 10 years experience product management and/or product owner experience.

Knowledge, Skills and Abilities (KSAs):
  • Proficient in project planning and life cycle development.
  • Excellent communication skills both written and verbal.
  • Proficient in Agile methodologies, principles, and procedures.
  • Ability to use Product KPIs and business metrics to optimize the product.
  • Ability to recognize, analyze, and solve a variety of problems.
  • Ability to analyze, organize and prioritize work while meeting multiple deadlines.
Department

Department:Strategic Care Delivery

Equal Employment Opportunity

CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer. It is the policy of theCompany to provide equal employment opportunities to allqualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Hire Range Disclaimer

Actual salary will be based on relevant job experience and work history.

Where To Apply

Please visit our website to apply: www.carefirst.com/careers

Federal Disc/Physical Demand

Note: The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs.

PHYSICAL DEMANDS:

The associate is primarily seated while performing the duties of the position. Occasional walking or standing is required. The hands are regularly used to write, type, key and handle or feel small controls and objects. The associate must frequently talk and hear. Weights up to 25 pounds are occasionally lifted.

Sponsorship in US

Must be eligible to work in the U.S. without Sponsorship

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