Receptionist

Pinnacle Group
Washington, DC
03 Dec 2024

Vacancy expired!

Job title: Receptionist

Location: Washington DC

Contract To Hire Opportunity: 2-3 Months

Pay Rate: 17.40/hr on W2

Job Description:
  • Coordinates setup of conference/meetings rooms.
  • Arranges for and reserves projectors and other meeting equipment, ensuring equipment is in good operating condition.
  • Arranges video and/or web conferencing as needed.
  • Coordinates catering for meeting and events.
  • May negotiate pricing and menus.
  • Secures approvals for catering expenses and reviews invoices to arrange billing to appropriate department or business unit.
  • Performs general clerical duties associated with distributing office faxes, packages and mail as required.
  • Uses tracking systems to record inbound and outbound courier, freight and mail.
  • Meters mail.
  • Arranges messenger service as needed.
  • Follows location security procedures for screening inbound deliveries.
  • Orders office supplies and other common use items for the location, such as caf supplies, equipment toner, printer paper, freight and shipping supplies etc.
  • Maintains neat appearance reception area, conference rooms caf and other common areas.
  • Requests building and housekeeping services as needed.
  • Periodically inspects common area equipment to ensure good operating condition.
  • Arranges equipment service as needed.
  • Maintains records and logs of service requests and tracks their status.
  • Maintains a file of services including transportation sources, accommodations, and referral contacts.
  • May arrange convenience/hospitality services for guests such as transportation, tickets, reservations, etc.
  • Performs other duties as assigned.
  • No formal supervisory responsibilities in this position.
  • Decisions made with general understanding of procedures and company policies to achieve set results and deadlines.
  • Errors in judgment may cause short-term impact to co-workers and supervisor.

Required:
  • HS Diploma or GED required.
  • Prior Front Desk, Concierge, customer service or other hospitality experience preferred.
  • Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding.
  • Ability to write routine reports and correspondence.
  • Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor with a strong, professional customer service orientation.
  • Ability to calculate simple figures such as percentages.
  • Ability to understand and carry out general instructions in standard situations.
  • Ability to solve problems in standard situations.
  • Requires basic analytical skills.
  • Intermediate skills with Microsoft Office Suite.
  • Ability to work flexible work schedules based on office needs.
  • Provides administrative support to a department or office location.
  • Provides support for reception and guest services, mail services, phone, meeting rooms and location services.
  • Receives and directs incoming calls to appropriate personnel and voicemail.
  • Greets and announces clients, applicants and visitors.
  • Follows security procedures for recording guests, suppliers and other visitors.
  • Arranges escorts as needed.
  • Issues visitor passes and validates parking.
  • Assists with scheduling and preparing meeting and conference rooms.

Note:
  • COVID-19 considerations: All individuals working on-site must be fully vaccinated against COVID-19.
  • The address is 1201 Maryland Ave., Washington, DC.
  • This is a Temp position.
  • Must be a .
  • Important skills per HM - Customer Service Skills, Intermediate Computer Skills, Excellent Organization and Time Management.
  • Front Desk - Front Facing Customer Service - Will perform reception duties along with providing facilities assistance.
  • Such as stocking pantries, copier, working with property management regarding office temperatures, providing temporary access to employees, assisting with conference room setups as needed.
  • Suppliers MUST add the following sentence to ALL external job postings for the Client MSP.
  • An additional requirement for this role is the ability to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing.
  • SUPPLIERS MUST NOT post the following information regarding current COVID protocol on EXTERNAL job postings.
  • This information is for Supplier knowledge only.
  • Per End Client - Candidate must be fully vaccinated (2 weeks at least past final dose).
  • Proof will need to be provided.