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- Engage with the Enterprise Data Services scrum team in agile methodology including stand-ups, planning, demos, and retrospectives.
- Update existing Salesforce configuration to provide solutions for reporting, workflows, and enhanced lightning solutions.
- Automate processes using Salesforce tools such as process builder, flows and validation rules.
- Handle basic administrative functions including user maintenance, modification of page layouts, generation of reports and dashboards, creation of new fields and other routine tasks.
- Evaluate requirements and estimate level of effort for assigned user stories.
- Perform testing to ensure the stability, security, and functionality within the Salesforce platform.
- Serve as the AMS subject matter expert for the Client and will guide and assist Client business lines in proper use, management, configuration and when appropriate, customization or modification of the system in accordance with the Client's business practices.
- Lead, promote and ensure proper Salesforce system integration across the suite of Ahe Client's products and third-party vendor solutions.
- Partner with network administrators, systems analysts, and software engineers to assist in enhancing the Salesforce platform as required.
- Troubleshoot and fix bugs.
- Contribute to documentations on Salesforce customizations and processes.
- Proactively communicate and manage expectations and deliverables
- Collaborate across IT to ensure the success of projects and those of your colleagues
- Other duties as assigned
- 8+ years’ experience as a Salesforce Administrator delivering measurable results and successful configurations for end users.
- Minimum of two Salesforce certifications. One must be the Salesforce Administrator certification.
- 2+ years of hands-on working with Lightning.
- A strong understanding of the Salesforce platform, with the ability to work with objects, formula fields, workflows, custom views, and other content of intermediate complexity.
- Experience working both independently and in an agile based collaborative environment
- Demonstrated attention to detail and complex problem-solving abilities from an operational and technical perspective.
- Experience with software development processes and interactions of complex systems
- A willingness and aptitude to learn new technologies
- A willingness to continually improve processes and share lessons learned
- Flexibility to adjust to shifting priorities and possess strong analytical and problem-solving capabilities
- Excellent client-facing written and verbal communications skills
- Work with Associations and familiarity with Association business processes
- Prior work with Service Cloud, Experience Cloud, and Marketing Cloud
- Experience with Association Management System packages such as Fonteva deployed on Salesforce
- Bachelor’s or higher degree in information technology, computer science or business administration
- Experience using SQL and familiarity with database concepts and working knowledge of reporting software such as PowerBI
- ID: #43677025
- State: District of Columbia Washington 00000 Washington USA
- City: Washington
- Salary: $100,000 - $110,000
- Job type: Permanent
- Showed: 2022-06-29
- Deadline: 2022-08-21
- Category: Et cetera