Senior Business Analyst - USAID

MetaPhase Consulting
Washington, DC
27 Jan 2025

Vacancy expired!

Description

MetaPhase Consulting provides support to the Chief Information Office (CIO) at the US Agency for International Development (USAID). Our project teams work closely together with stakeholders from all divisions of the CIO organization and across USAID to implement solutions that meet customer needs. Our team's services span project management, customer engagement, business analysis, requirements gathering, process improvement, solution implementation, organizational change management, cyber, and supply chain risk management.

MetaPhase is seeking a Senior Business Analyst with eight or more (8+) years of experience to join our USAID account and provide leadership across a variety of IT and digital enablement projects within the CIO's portfolio. Your role will involve processing numerous IT requests throughout the year. Responsibilities may include gathering detailed business requirements, creating strategic project plans and cost estimates, and working with stakeholders across the agency to implement solutions that meet customer needs.

This is a highly client-facing role where you'll be communicating frequently with stakeholders within and external to the CIO's office. Candidates must work effectively in teams, be sharp, creative, well written, and articulate when speaking with senior client leadership.

Basic Qualifications (Required)
  • 8+ years experience in federal government IT consulting
  • Flexible to support a range of IT projects and ad hoc tasks from client leadership
  • Intense curiosity for emerging IT trends and a passion for problem-solving
  • Ability to learn new systems or processes quickly to communicate stakeholder needs and drive towards solution development
  • Comfortable working with senior executive leadership and managing stakeholder engagement for high-visibility projects
  • Excellent technical written and verbal communication skills
  • Strong knowledge of the SDLC both Agile and Waterfall or similar development implementation frameworks
  • Ability to obtain a Public Trust Clearance, U.S. Citizenship required (NO EXCEPTIONS)
Additional Qualifications (Desired)
  • Understanding of or experience with ServiceNow platform
  • Experience conducting/supporting testing of developed functionality prior to releases
  • Experience preparing and assisting customers with User Acceptance Training
  • Experience in international development and/or supporting international customers
  • Knowledge of Federal IT mandates including FITARA and FISMA policies
  • Holds relevant certifications in business analysis, project management, service management, or enterprise architecture (e.g. CBAP, PMP, ITIL, TOGAF, BPMN)
Essential Responsibilities
  • Proactively engage with clients to identify challenges, recommend solutions, and manage expectations across different stakeholder groups
  • Identify and solve the core business need, turning vague or aspirational business requirements into clear and concise functional and non-functional requirements
  • Work on multiple projects simultaneously and translate stakeholder inputs into a comprehensive strategy and plan for each project
  • Drive discovery and implementation efforts for maturing customer requirements and aligning proposed IT solutions to organizational objectives
  • Facilitate strategic leadership alignment workshops and planning to keep all interested parties engaged in the project's success
  • Demonstrate thought leadership and business savvy with the ability to make recommendations and tailor solutions for a diverse group of stakeholders
  • Liaison between project teams, client leadership, teaming partners, and customer stakeholders to promote integration, collaboration, and innovative thinking

Work Location

Combination of telework and client site in Washington, D.C.; current accommodations for full time telework due to COVID-19 response

Travel

None

Education

Minimum Bachelor's degree in Business Administration or related field (Masters Preferred)

Clearance Level

Ability to obtain a Public Trust Clearance, US Citizenship Required (NO EXCEPTIONS)

About MetaPhase Consulting

MetaPhase Consulting is different with a purpose - demonstrating a new approach to the industry that puts employees and culture first! We continue to be recognized by industry as one of the fastest growing and most impactful consultancies in the nation, and are aggressively hiring to grow our team:

Fastest Growing
  • Inc 5000 Fastest Growing Company - 2020, 2021, 2022
  • Washington Technology Fast 50 Award - 2020, 2021
  • Financial Times America's Fastest Growing Companies - 2021, 2022

Best Places to Work
  • Washington Post Best Places to Work - 2022
  • Washington's Business Journal's Best Places to Work - 2021, 2022
  • Virginia Business Magazine's Best Places to Work - 2021, 2022
  • Northern Virginia Technology Council Top 100 Technology Firms - 2020

Company & Individual Awards
  • 2021 Washington Business Journal Small Business - CEO of the Year
  • 2021 FedScoop 50 - Industry Leadership Award Nominee
  • 2021 Moxie Award Finalist
  • 2022 SECAF Government Contractor Awards ($27.5 to $50 Million in Revenue)
  • 2022 FedScoop Best Bosses Finalist - Andy Glaser and Brett McLaren
  • 2022 Washington Business Journal 40 under 40 - Brett McLaren
  • 2022 FedHealth IT and G2XChange Women in in Leadership Awards - Beth Angerman
MetaPhase Consulting is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, or any other factors protected by federal, state, or local law.