Senior Technical Writer

IT Data Solutions
Washington, DC
18 Feb 2025

Vacancy expired!

Title: Senior Technical Writer

Location: Washington D.C. (Hybrid)

Duration: 10 Month Contract

Client: Federal Government Agency

Rate: Depends on Experience

Task Order: TO-258

and must be able to pass a full background check

This is position is 40 hours/week. Availability during core hours is required (10am - 3pm ET). Some onsite presence is also required.

Qualifications:
  • Minimum of 3 years of technical writing experience; 5+ years preferred.
  • Preferred experience in Agile methodologies
  • Knowledge Management
  • SharePoint content administration.
  • Process-based experience, knowledge, and/or certification (e.g. Agile, ITIL, CMMI, Lean Six Sigma)

Technical Skill:
  • Experience creating and/or editing a myriad of training, promotional, professional, and technical content (e.g., pamphlets, articles, one-pagers, executive summaries, copy/content for websites/web pages, charters, instruction sets, SOPs, user guides, white papers)
  • Create and/or editing infographics, icons, graphics, and screenshots for user documentation.
  • Experience maintaining and improving existing templates, as well as researching and developing new templates.
  • Proficient with Microsoft Office suite (Word, Excel, Power Point, Visio)
  • Demonstrable spoken and written mastery of the English language
  • Work closely with Staff and Leadership to define and implement changes to existing documents or design new documents.
  • Assists subject matter experts to define processes and structures to create documentation and develop communications strategies.
  • Ability to translate complex concepts into useable, audience-appropriate text and graphics.
  • Able to synthesize writing by multiple authors, creating consistent voice, logical development and organization, appropriate style/formatting, and conformity to grammar, while ensuring appropriate audience focus and readability throughout text.
  • Customer-facing experience
  • Proven track record of exceptional customer service skills
  • Monitor routing of signature approval process and workflow of assigned documents to ensure document meets timelines.
  • Developing, organizing, and maintaining documentation libraries for all documents.
  • Experience using SharePoint for content and document and content management.
About IT Data:Since 2005, IT Data Solutions has been providing focused management consulting services specializing in Information Technology (IT) solutions and tools for large private and public sector clients. We specialize in Advisory, Analytics, Audio/Video Design and Implementation, Augmented/Virtual Reality, Cybersecurity, Human Capital Solutions, Managed Services, and Robotic Process Automation (RPA). We turn big data into actionable intelligence to help reach your mission objectives. Our IT data solutions help you to increase efficiencies, reduce costs, and streamline processes.We are an Equal Opportunity Employer.