Senior User Experience Analyst (HYBRID)

23 Apr 2024

Vacancy expired!

Hello,Greetings from Ampcus Inc.Ampcus is a technology services consulting company.Ampcus Inc. is a Global leader in end-to-end IT Business Solutions and Services with latest technologies. We are listed among the top 50 fastest growing companies in USA. We work closely with our clients for Talent acquisition. We are looking for a

Senior User Experience Analyst at Washington, DC (Hybrid). This is a

09+ months (Possible extension) assignment. Please send me your updated resume if you are available/interested and I will call you back to discuss this opportunity in detail. Else, I would really appreciate if you could refer me to someone.

Role:

Senior User Experience Analyst

Duration:

09+ months (Possible extension)

Location:

Washington, DC (Hybrid)

Work Schedule: The work location is Washington D.C. and is a hybrid position, at least 50% on-site availability is required.The candidate will be working full-time, 8 hours per day or 40 hours per week

Description: The Client is seeking the services of a Senior User Experience (UX) Senior User Experience (UX) Strategist is focused on improving the end user experience of the client’s division workforce. This role serves as an end user advocate who employs a variety of techniques to gather and translate insights that guide the delivery of a cohesive end-to-end user experience.The UX Strategist requires significant collaboration with cross functional teams, including business partners, various National and Client IT teams.

What You Will Do:
  • Employs a variety of user experience techniques, focused on discovery and research that will aid in the development of personas and journey maps, and service and product optimization.
  • Creates and develops end user service strategy and roadmap.
  • Responsible for planning and conducting research at the various stages of the product or service lifecycle.
  • Analyze data and leverage findings to identify opportunities and influence strategies.
  • Demonstrates understanding of end user needs and goals, and identifies user requirements to shape, prioritize and optimize the end user experience.
  • Develops a picture of the end user ecosystem in order to identify opportunities to map solutions to user and business needs.
  • Creates/supports the development of visual artifacts (e.g. journey maps and service blueprints) to facilitate decision making and prioritization.
  • Leverages qualitative and quantitative user data and trends to identify opportunities and guide user-centered design strategies.
  • Partners with business and product teams to identify key experience metrics to baseline, monitor and measure.
  • Presents outcomes in written and verbal format to senior management and division management.
  • Lead in creating and marketing division user experience program, train and share knowledge with other team members.
  • Provide communication support to Client IT Function as needed.

Qualifications:
  • Minimum 7 years of relevant work experience in user experience, human computer interaction, psychology, product management, business system analysis or related area.
  • Experience with quantitative methods such as surveys, tree testing, etc.
  • Strong organizational and communication skills
  • Exceptional presenter who can communicate research findings to senior management, project teams, partners, and stakeholders
  • Possess strong UX subject matter expertise including information architecture, user interface design, Design Thinking, and design strategy
  • Ensure the success of the UX strategy and the ability to champion the best possible user experience
  • Cultivate an environment of collaboration and experimentation using Design Thinking, Lean Methods, and Agile processes to create a world-class participant experience that drives positive participant outcomes
  • Leading discussions and presentations about findings to executives and teams
Regards,

Ashwin KajaleAmpcus Inc.Chantilly, VA 20151Direct:/p>Email ID: