Support Technician

Codeworks L.L.C
Washington, DC
13 Nov 2024

Vacancy expired!

Our Client: Our client is the leading full-service real estate services and investment organization in the world.

You Are: A Field Support Technician looking for a new contract with a great company.

Job Description:
  • Oversees the daily operations for a specified location including software, hardware, tape backups, phone administration, and the local area network. Support will be in person, onsite at the office or remote. This is a customer facing role.
  • Installs and upgrades Microsoft Windows operating systems including standard business applications and associated peripherals.
  • Troubleshoots Desktop Virus and malware issues Maintains a daily backup of all network files
  • Troubleshoots any software and hardware problems through debugging, testing, and vendor assistance
  • Provides recommendations of program changes to correct software problems
  • Assists in the purchasing of new computer equipment and peripherals for a specified location
  • Oversees the daily operations of the local area network
  • Performs software and hardware inventory
  • Basic Administration of Phone and Voicemail systems for site

Requirements:
  • Associate's degree (AA) or equivalent from two-year college or technical school and a minimum of two to three years of related experience and/or training
  • A+ PC Technician; Both Network + and Dell Hardware certification is a plus
  • Performs service administration tasks for software and hardware products to ensure manufacturer warranty
  • Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding
  • Ability to write routine reports and correspondence
  • Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor
  • Ability to effectively present information to an internal department and/or large groups of employees
  • Requires knowledge of financial terms and principles specifically ability to calculate intermediate figures such as percentages, discounts, and/or allocations
  • Ability to comprehend, analyze, and interpret situations
  • Requires strong analytical and quantitative skills
Candidates must be local to Washington, DC. Email: An additional requirement for this role is the ability to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing.

About CODEWORKS:Codeworks has more than 20 years of experience successfully serving Fortune 1000 companies at our client's national locations. Our Recruiting team consists of highly skilled Talent Specialists skilled at evaluating, advising, and connecting IT professionals with new career opportunities that facilitate career growth. Codeworks has consistently been recognized by Inc. Magazine as one of the fastest growing private companies in the US.