Video Teleconferencing Engineer

Req ID: RQ144365Type of Requisition: RegularClearance Level Must Be Able to Obtain: Top Secret/SCIPublic Trust/Other Required: SSBI (T5)Job Family: TelecommunicationsSkills:Collaboration Tools,Customer Leadership,Operations Management,Video Teleconferencing SystemsCertifications:Cisco Certified Network Associate (CCNA) - Cisco Systems, CompTIA - Security+ CE - CompTIAExperience:7 + years of related experienceUS Citizenship Required:YesJob Description:We are GDIT, one of the largest IT and mission services providers to the government. We offer our customers the power of choice through a vast cloud ecosystem.GDIT is your place. You make it your own by bringing your passion for accelerating the cloud. By owning your opportunity at GDIT, you are helping to ensure our mission is never interrupted. Our work depends on a Video Teleconferencing Engineer, joining our team to support the Department of Energy activities at Albuquerque, NMAt GDIT, people are our differentiator. As a Video Teleconferencing Engineer, supporting the Department of Energy, you will be trusted to work on complex projects and be responsible Providing technical, administrative, and operational management of a variety of development efforts and projects ranging from simple to complex.Job Duties/Requirements

Responsible for the configuration, and maintenance of worldwide Voice and Video Conferencing System

Responsible for the installation of operating system and security patches.

Responsible for assessing the applicability of vulnerabilities and maintain security compliance of the Voice and Video Conferencing System.

Provide support for customer scheduled and unplanned outages, regardless of scale and impact.

Serve as the point of escalation support for Tier 1 and Tier 2 technicians across all communication platforms.

Provides expert level analysis of voice, video, and integration with data communications networks, including planning, designing, evaluating, selecting, and upgrading operating systems and protocol suites.

Plans and configures systems for user environments.

Supports the acquisition of hardware and software as well as subcontractor services as needed. Provides guidance and work leadership to less-experienced VC/UC personnel and may have supervisory responsibilities.

Maintains current knowledge of relevant technology.

Participates in special projects as required.

Meet with various customers to determine strategic video and collaboration needs.

Maintain proper documentation of systems configurations, to include drawings and standard operating procedures.

Review reports and logs for problems and identify appropriate solutions to include developing work flow for lower tier support levels

Provide primary and backup support in maintenance of Video and UC hardware and software

Demonstrated ability to prepare diagrams and documentation for multiple audiences including federal customer leadership, contractors, and business partners.

Create presentations for executive level management, and technical working diagrams and checklists for operations staff. Develop technical and non-technical standard operating procedures.

Submit Change Control Proposals (CCP) for the CAB (Change Approval Board).

Develop and update technical documentation (network architecture text and diagrams, security plan controls annex and risk assessment, etc.) in support of certification and accreditation for the network.

Assist and lead problem resolution activities, coordinating with vendors, tracking and escalating trouble tickets, identify and implement service restoration workarounds, perform root cause analysis, and interface with customers at all levels to report status and lessons learned.

Must have excellent problem-solving.

IAT II 8570 certification (Security+ CE)

Security Clearance Level TS

Must be willing to submit to random drug screening.

Cisco Certified Network Associate (CCNA)

EducationBachelor's Degree in Computer Science, Engineering, or a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience.7-12 years of directly related experience in network analysis and design.Skills:

Experience in Voice and Video Engineering, Infrastructure including:

Design, Maintenance, Support, Deployment, Implementation, Systems Engineering.

QoS Quality of Service

VCS

Streaming Video

Crestron and Codex VTC units

Microsoft Teams and other Collaboration tools (Webex)

A video teleconferencing certification

Should have a strong background with Cisco Networking, Cisco Unified Communications Manager, and/or Microsoft Teams.

Must have managed virtualized applications or have knowledge of how to manage virtualized applications.

Experience with Structured Cabling

WHAT GDIT CAN OFFER YOU:

401K with company match

Diverse, highly collaborative teams

Challenging work that makes a real impact on the world around you

Internal mobility team dedicated to helping you own your career

GDIT CAREERSOpportunity OwnedNot sure this job’s the one for you? Check out our other openings at gdit.com/careers.Do you have a friend or colleague this posting describes? Let them know about the opportunity by clicking “Share.”COVID-19 Vaccination: GDIT does not have a vaccination mandate applicable to all employees. To protect the health and safety of its employees and to comply with customer requirements, however, GDIT may require employees in certain positions to be fully vaccinated against COVID-19. Vaccination requirements will depend on the customer site requirements.We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.