VTC Technician

22 Jun 2024

Vacancy expired!

Position/Role: AV/ VTC Technician (Multiple Positions)

Location: Pentagon & Mark Center, Virginia

Duration:

2

+Years

Required Clearance: Active

TS/SCI

Functional Responsibility:The Contractor shall provide on-site dedicated AV/VTC Conference Room Support whose primary function shall be to provide professionally-run AV/VTC services, to include scheduling/setting up AV/VTC calls, testing the calls prior to meetings, monitor the calls and provide immediate tech support as needed, and run presentations as needed, and escalate and report issues in a timely manner. (1) The Contractor shall conduct daily operational tests and fault isolation on AV/VTC systems and equipment. (2) The Contractor shall establish, execute and deliver a daily AV/VTC system checklist report to ensure all potential steps are taken to mitigate the disruption of an AV/VTCsession. (3) The Contractor shall provide audio-visual support to conference rooms. (4) The Contractor shall prepare conference rooms for upcoming presentations. (5) The Contractor shall perform post-conference checks to conference rooms. (6) The Contractor shall display customer-supplied briefing materials using installed or customer furnished audio-visual equipment. (7) The Contractor shall reserve, schedule, and set up audio visual equipment. (8) Coordinate requirements with customers and distant-end customers using the appropriate software to update the reservations database. (9) The Contractor shall report incidents or issues affecting the AV/VTCs in facilitated spaces to JSP leadership immediately through telephone call and email. (10) The Contractor shall provide ongoing updates as required and an email wrap-up of all incidents for each conference at the end of the conference, indicating mitigation efforts. (11) The Contractor shall update Remedy as required to open tickets for work that must be done by JSP to resolve incidents affecting AV/VTC sessions. (12) The Contractor shall contact far endpoints to ensure they are resolving issues that affect the performance of AV/VTC sessions. (13) The Contractor shall report the status of far endpoint resolution as required. (14) The Contractor shall provide a schedule of the next day’s events, along with a wrap-up of the current day’s events, to JSP leadership no later than 1500 hours each business day. (15) The Contractor shall work with the room schedulers to attempt to maintain an optimal30-minute gap between conferences in each room. (16) The Contractor shall refine and maintain the SharePoint portal providing schedule and status of all AV/VTCs in the supported facilities. (17) The Contractor shall provide meeting summaries verifying that none of the participants in an AV/VTC session encountered AV/VTC difficulties that may not have been noticed from the user

Thanks & Regards,Anand RastogiDesk: 281-306-6691 or Cell: 832-679-6948

Email: anand.r@didsolutions.netFor more open requirements, please visit https://www.compqsoft.com/current-openings

About Us:CompQsoft Inc. Established in 1997, headquarters in Houston, TX and office in Leesburg, VA. CompQsoft offers a range of comprehensive Cyber Security, Infrastructure, Cloud solutions, ERP implementation, Business Intelligence, Application development, Ecommerce applications and Management consulting services. CompQsoft is Certified CMMI Level 3 practitioner for Development and Services, ISO 9001:2015, ISO 27001:2013 & ISO 20000-1:2011 Certified. CompQsoft is a fast growing company with a strategy and methodology that is strongly focused on the success of our clients, predominantly the Federal government.

CompQsoft provides equal opportunity in all aspects of employment and in the working environment to all employees and applicants. CompQsoft does not take any non-merit factors like race, color, religion, sex (gender), mental/physical disability, and age into account for purposes of recruitment, hiring and development. Visit www.compqsoft.com to learn more about our culture, benefits.

  • ID: #43470597
  • State: District of Columbia Washington 00000 Washington USA
  • City: Washington
  • Salary: Depends on Experience
  • Job type: Contract
  • Showed: 2022-06-22
  • Deadline: 2022-08-20
  • Category: Et cetera