Windows Systems Administrator

Alpha Omega Integration LLC
Washington, DC
24 Mar 2024

Vacancy expired!

Alpha Omega Integration LLC is an award-winning Federal IT Solutions provider. Since its inception in September 2016, we have grown from a start-up to a $100m/year business. Alpha Omega's growth stems from our mission focus:

to make the US Government the best in the world. We achieve that via advanced capabilities in the areas of Design & Product Management, DevSecOps & Cloud Engineering, Intelligent Automation, and Cybersecurity.

Our consistent growth has fostered a series of accolades including Inc. 5000 and Washington Technology's Fast 50 awards for five consecutive years, Virginia Business Best Places to Work ten years in a row, and Maryland Technology Council's 2022 Government Contract of the Year over $50 Million Dollars award, to name a few.

We are seeking passionate federal IT professionals to join our team.

Come support our nation's government agencies and make a difference!

Why Us?

We have

H.E.A.R.T.! Alpha Omega's Core Values -

(H) harmony, (E) engagement, (A) accountability, (R) resourcefulness, and (T) tenacity- collectively are an acrostic reminder of the values that guide the work we do.

We foster a culture that recognizes and rewards hard work. Our H.E.A.R.T. program invites colleagues and managers from across the organization to recognize each other for living out our core values. Spotlighted employees enjoy a detailed nomination about their core-values-aligned actions which are then shared with their manager. Beyond peer-to-peer recognition, awarded employees also receive a $250 bonus in their paychecks. Each quarter, the H.E.A.R.T. award commitment will identify one exceptional employee to receive the $10,000 H.E.A.R.T. bonus.

Ready to embark on a rewarding, challenging, and fulfilling career in the Federal IT Solutions space?

Come grow with us!

Job Title: Windows Systems Administrator

Clearance Required:

Secret

Work Location: Washington DC, Partially Remote, 1 day a week on client site

Position Description/Scope of Work:

We are looking for a System Administrator to support the ECA/EX/IT Bureau at Department of State who will be responsible for maintaining and administering the ECA IT infrastructure that supports over 2,000 users across the United States. This position is responsible for maintaining the functionality, security, and uptime of critical technology systems, such as wireless networks, virtual machines and storage infrastructure, and communication systems. The System Administrator installs hardware and software and participates in research and development to continuously improve and keep up with the IT business needs of organization. This person works on a team of Systems Admins to create and maintain documentation of processes, update security patches, support monitoring and testing as well as ongoing operational, incident response, and process improvement.

Responsibilities:
  • Install, upgrade, and maintain the functionality of technology systems
  • Administer multiple virtual machines running critical applications
  • Coordinate system backups, data archiving, and disaster recovery planning
  • Maintain the functionality, security, and uptime of critical technology systems such as wireless networks, virtual machine and storage infrastructure, across on Prem and cloud networks
  • Provide Tier III support to our development users as needed to troubleshoot and manage applications
  • Regularly improve the security posture of enterprise systems and network infrastructure
  • Document all aspects of the enterprise systems and network infrastructure and key processes related to its operation and maintenance.
  • Monitor changes to the Windows baseline references and work with the ISSO and the other admins to review and update baselines regularly.
  • Support peer Systems Administrators on other projects and tasks while balancing regular duties
  • Assist with the scanning and patching of the infrastructure (servers, workstations, etc)
  • Implement and support new applications and technologies entering the infrastructure
  • Provide prompt and courteous customer support to end users and troubleshooting activities
  • Record and respond to technical incidents and requests using the Service Desk ticketing system while adhering to performance metrics
  • Assisting with new technology investigations, coordinating implementations and support of new enterprise applications and technologies entering the infrastructure, writing and updating service and procedural documentation, proposing and implementing process improvements, and working collaboratively with peer Systems Administrators and support teams.
  • Candidate may also be assigned other responsibilities such as planning, equipment staging, etc.
  • installing, configuring, and maintaining operating system workstations and servers, including web servers, in support of business processing requirements
  • Performs software installations and upgrades to operating systems and layered software packages
  • Strong knowledge of various server platforms, and how to secure (harden), scale and configure each for reliability and automation.
  • Support the platforms team that builds and administers the on-prem servers (e.g., Exchange/AD), desktops (Windows, Mobile), GovCloud infrastructure, and agency specific WAN/LAN and VLANs.
  • manage deliverables, SLAs and SLOs towards building and a running best-in-class automated infrastructure platform and services using DevOps principles, global deployment, multiple cloud-provided IaaS, private virtualized resources, and dedicated on-premises equipment.
  • and timely response to priority issues impacting service levels.
  • Adaptable. The role requires a willingness to take on tasks outside of a narrowly defined role, and ideally a desire to be multi-skilled.
  • SME Desktop / Laptop builds and support.
  • Server OS support and security (patching, etc.)
  • LDAP and MS AD administration support
  • AWS Cloud Administration support

Required Skills:
  • Minimum Years of Overall Experience: 5
  • Minimum Years of Specific Experience in Field: 3
  • 5 or more years of experience performing systems and network administration tasks with a demonstrated technical breadth or depth in network switching and routing, network services (DNS, DHCP, SNMP), wireless networking, network and systems security, Microsoft Windows Server administration, Active Directory, Microsoft Exchange, VM and storage infrastructure, and cloud experience
  • 3 years' experience building, migrating, integrating, and enhancing virtual servers using VMware.
  • 3 years deploying new Windows systems following the organization established baseline. Managing existing windows systems (Windows Server 2003, Windows Server 2008 R2, Windows Server 2012 R2).
  • Demonstrated experience in the installation, configuration, troubleshooting and operation of network devices such as clients, servers, routers, switches, and video teleconference systems.
  • Demonstrated use of Group policies to secure the Active Directory environment to meet all the security compliance requirements. Secure windows servers using well known established guidelines such as NIST, DISA, CIS and workstations Operating systems using USGCB guidelines through GPOs.
  • Hands on experience managing a windows Network using SCCM, ECMO, WSUS McAfee E-Policy Orchestrator and End Point encryption is strongly recommended. Experience in securing a windows network using group policies in a single forest, multiple domains, multiple sites Active Directory infrastructure.
  • Full-lifecycle Windows administration experience (design, build, maintain, upgrade, migrate)
  • Must be able to work well in a highly dynamic and collaborative environment.
  • Must have strong written and documentation skills to maintain and/or update and SOPs and other technical documentation as well as the ability to communicate with executive level clients.

Desired Skills:
  • 3 years experience with Amazon Web Services (AWS) to configure, install, and maintain cloud infrastructure resources.

Required Certification(s):
  • MCSA, MCSE, Security+ or relevant certification.
  • ITIL v3 Foundations Certification

Desired Certification(s):
  • AWS Certification, such as AWS Certified SysOps Administrator - Associate Education Requirement with specific field of study

    : Bachelor Degree in Computer Science, Information Science, or Related Field
Alpha Omega Integration, LLC (Alpha Omega) is committed to the development of a creative, diverse, and inclusive work environment. In accordance with the law and our organizational values, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, Veteran Status, or any other characteristic protected by law (referred to as "protected status)". Final hiring decisions at Alpha Omega will be based on merit, qualifications, and abilities.

Black, Indigenous, and People of Color (BIPOC), LGBTQIA, women, people over 40, and differently-abled folks are strongly encouraged to apply.

#dice