Administrative Coordinator-Guest Experience Integration

Are you an enthusiastic team player? Do you thrive in a fast-paced environment? Are you proactive about diving in to solve a problem? And do you have experience coordinating multiple day-to-day projects? If you’re nodding your head, then the Administrative Coordinator position with the EPCOT team might be right for you. This role reports to the Project Manager for Guest Experience Integration.Our administrative coordinator is essential to keeping the EPCOT leadership center running smoothly. It goes without saying that there will be phone calls, ordering and meeting support, but this job is very much about people , about building relationships and leveraging your peers and partners within the park to help our Cast be successful. As the “face” of the EPCOT leadership center, your professionalism, loyalty, and attitude reflect the office, and as such, are a critical component to its success. Every day as an administrative coordinator is different! On any given day you might:

Partner as the information hub for the residents of EPCOT including executives, leaders, front-line Cast, Operating Participants, WDI, etc.

Drive team effectiveness and anticipate needs of the organization through

An organized and professional environment while providing service focused delivery

Knowledge and awareness of the front-line Cast and Guest experience

Daily operational update emails and schedules

Monitoring phones and calendars

Managing and obtaining backstage clearance for non-residents

Order office supplies through Casual Buyer, manage purchase orders, partner with vendors, receive and track all deliveries to the office

Provide general office management – keep up with multiple tasks, deadlines, and coordinate and drive responses effectively

Assist the Duty Manager team with operational requests

Assist the Park Planning and Integration team with Cast engagement events, media events, and more

Here’s what you will need to be successful in this job:

Proficiency with technology including Microsoft Outlook, Word, Excel, PowerPoint, Teams, One Note, etc. and confidence to learn new programs when necessary

Verbal and written communication skills, including telephone etiquette

Time management and follow-through skills, along with the ability to be flexible with daily tasks and the ability to prioritize the workload

Ability to handle confidential information

Effectiveness working in a team environment alongside administrative professionals, project managers, and senior leaders of the organization

Problem solving skills, as well as continuous improvement process skills by sharing creative and new ideas

Ability to build solid inter and intra-team relationships, desire to be truly helpful to our Cast and your co-workers, and go the extra mile without being asked

It would be a plus if you also had these skills:

Ability to connect the dots and be proactive

Curious by nature, self-motivated

Problem-solving skills

Desire to solve for yes, helps creates a welcoming/inclusive environment

Education is important to us, here’s what we are looking for:

Required: High school degree

Preferred: Bachelor’s degree

Location: Lake Buena Vista,FloridaJob Posting Company: Walt Disney World ResortThe Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.