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Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Our Weston Hospital continues to expand, which allows us to treat complex cases at a higher volume. And our new 30-bed Intensive/Intermediate Care Unit expansion will provide additional care for our patients at Cleveland Clinic Florida, the No. 1 hospital in the Miami-Fort Lauderdale metro area. We are looking for a future caregiver to take on the role of a Administrative Secretary III within our world-class team of caregivers. Within this role, you will gather and organize surgical patient data, preparation of charts, collection of statistical data, and complete general clerical duties.At Cleveland Clinic, we know what matters most. That's why we treat our caregivers as if they are our own family, and we are always creating ways to be there for you. Here, you'll find that we offer: resources to learn and grow, a fulfilling career for everyone, and comprehensive benefits that invest in your health, your physical and mental well-being, and your future. When you join Cleveland Clinic, you'll be part of a supportive caregiver family that will be united in shared values and purpose to fulfill our promise of being the best place to receive care and the best place to work in healthcare.Responsibilities:
Utilizes communication skills by answering the telephone by the third ring, responding in a pleasant manner and directing calls appropriately.
Performs general clerical duties on a daily basis such as filing, and other specific duties.
Maintains a file for charts received for patients scheduled for surgery according to date to prevent loss in the event of a change or rescheduling.
Prepares charts by placing required lab work, EKG, Chest X-ray, and history and physical on correct patient charts, assuring that all copies are legible and within the required time frame.
Notifies the charge nurse immediately if unable to complete. Stamps patient charts correctly.
Prepares charts according to procedure, ensuring appropriate paperwork is available for admitting nurse (Radiology, OR).
Delivers completed, stamped charts, along with patient's old records to ACU (ambulatory care unit).
Serves as liaison between physician's offices, inpatient units, ancillary departments, and other services to ensure coordination in the delivery of patient care.
Distributes pre-admission sheets to pre-admission clerk in agreed upon time frame.
Assesses and organizes workload to determine the order of priority, in order to expedite the processing of the preop data.
Coordinates and schedules outpatient transfusions and infusions.
Participates in quality improvement activities to improve the flow of patients and required documents.
Maintains an orderly, clean, well stocked office area, reordering supplies on appropriate order days.
Prepares and arranges charts with proper forms for each patient type.
Makes necessary phone calls to ensure the availability of chart requirements for the surgical procedure.
Gathers data to complete monthly statistical report for Pain Management Department.
Notifies admitting department of changes in patient admission status, cancellations, and invasive procedures.
Other duties as assigned.
Education:
High School diploma or equivalent.
Certifications:
None required
Complexity of Work:
All employees are expected to meet the standards of performance outlined in the Organizational-Wide Competencies listed below as applied to the position:
World Class Service Orientation: Includes attitude, behavior, interpersonal skill, and problem solving that enable an employee to respond to internal and external customer needs and expectations in a positive manner. Adaptability: Includes teamwork and flexibility needed to fulfill job responsibilities including adapting to changes in work environment and accepting supervisory feedback.
Efficiency and Effectiveness: Includes quantity and quality of desired work, as well as organization skills necessary to perform successfully.
Essential Job Requirements: Includes adherence to all relevant policies, procedures, and guidelines affecting the work environment, including maintenance of required competencies and communication skills.
Supervisory Responsibilities (if applicable): Includes overall accountability for assigned work group relative to operational goals, personnel requirements, and budgetary constraints. Note:
The above stated duties are intended to outline those functions typically performed by individuals assigned to this classification.
This description of duties is not intended to be all inclusive nor to limit the discretionary authority of supervisors to assign other tasks of similar nature or level of responsibility.
Work Experience:
Minimum 1 year in hospital setting or equivalent.
Typing and basic computer skills a must.
Physical Requirements:
Ability to perform work in a stationary position for extended periods
Ability to operate a computer and other office equipment
Ability to travel throughout the hospital system
Ability to communicate and exchange accurate information
In some locations, ability to move up to 20 pounds
Personal Protective Equipment:
Follows Standard Precautions using personal protective equipment as required for procedures.
Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities
Full-time