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Job Description
Scope of PositionEnsure timely and accurate movement of freight and information, while providing exceptional customer service within the Air Import Department.
Major Duties and Responsibilities- Ensure smooth and timely freight process flow
- Ensure accurate and timely data entry into our operating system
- Track and trace Import files as required
- Use Workflows on daily basis
- Ensure timely delivery of freight to customers for Import shipments
- Ensure documents are timely sent to customer or broker for customs purposes
- Ensure accurate and timely client and Service Providers billing
- Interact with our customers in arranging their international shipments, meeting customer service standards
- Coordinating domestic transportation. Ensure services are completed timely.
- Contribute to maintain strong relationships with suppliers (airlines, trucking companies, and others)
- Meet compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer’s policies / requirements.
- Understand department process flow, constantly looking for areas of improved efficiency
- Ensure all customers' standard operating procedures are followed and updated
- Meet KPI standards, as per the company procedures
- Overseas communications, timely responses to emails and requests (internal and external)
Job Title: Import Transportation and Onforwarding Agent
Qualifications
- 6 months to 1 year related experience and/or training; or equivalent combination of education and experience
- Understanding of air and domestic documentation process a plus
- Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
- Pro-active, strong organizational skills
- Good computer skills (Excel, Word, PowerPoint)
- IATA certification (preferred)
- Fluent in English
- Currently eligible to work in the United States
- Air Import Lead Agent, Supervisor and Manager
Additional Information
Expeditors offers excellent benefits
- Paid Vacation, Holiday, Sick Time
- Health Plan: Medical, Prescription Drug, Dental and Vision
- Life and Long Term Disability Insurance
- 401(k) Retirement Savings Plan (US only)
- Employee Stock Purchase Plan
- Training and Personnel Development Program
All your information will be kept confidential according to EEO guidelines.
- ID: #39126361
- State: Florida South florida 33101 South florida USA
- City: South florida
- Salary: USD TBD TBD
- Job type: Full-time
- Showed: 2022-04-20
- Deadline: 2022-06-19
- Category: Et cetera