Applications Administrator (Cloud)

Rita Technology Services
Tampa bay area, FL
21 Feb 2025

Vacancy expired!

Full-time/Direct Hire | Hybrid | Tampa, FL We are searching for a new role for our long-term financial client in Tampa, Florida.

You will work a hybrid schedule working Tuesday - Thursday on-site in the Tampa office, and working from home Monday & Friday. Tampa Bay area required or candidates willing to relocate only. This Solution Support role focused on SaaS applications hosted in the Cloud working closely with a 3rd party vendor on day-to-day activities and resolutions and internal colleagues.

WHY JOIN? Very stable and profitable company Excellent company benefits Annual Bonus Opportunity for Career Growth Pension Plan and Matching 401k plan Work/Life Balance

Duties include:
  • Collaborate with Cloud Services and Application teams to deliver and support SaaS based projects
  • Provide developers build assistance for applications where needed
  • Responsible for building the automation for any account customizations required by the application (i.e.: custom roles, policies, security groups, etc.)
  • Provide Level 2 Operational Support, including off-hours incident response (this will be the development team's first point of contact for production support.
  • The App Admin is responsible for escalating to Cloud Support should they determine the issue to be IaaS platform related)
  • Automate manual processes
  • Responsible for root cause write-up.
  • Analyze incoming incidents/alerts and present opportunities for appropriate/proper prioritization of incidents/alerts
  • Follow the enterprise change management process to deploy fully tested and documented solutions/applications to a production environment. Assist in runbook review

REQUIREMENTS:
  • Strong systems, network, and admin knowledge
  • Experience troubleshooting application issues in a SaaS environment
  • Cloud provider experience with SaaS implementations (AWS SysOps or DevOps certification a plus)
  • AWS knowledge
  • Applications Monitoring and performance management tools
  • Working knowledge of DevOps and delivery tools (GitHub)
  • Any practical experience with scripting languages (Python, .NET, C#, Java)

holders only, please. We are unable to accept 3rd party candidates, or transfer a visa or provide sponsorship, at this time.
  • ID: #49332652
  • State: Florida Tampa bay area 33601 Tampa bay area USA
  • City: Tampa bay area
  • Salary: Depends on Experience
  • Job type: Permanent
  • Showed: 2023-02-21
  • Deadline: 2023-04-21
  • Category: Et cetera