Assistant

Assistant Job Description

Job Title: Assistant

Department: Administrative

Reports To: Property Manager

Basic Functions

 Assist the property manager with all aspects of running a property management company that

rents single family homes

 Be on site daily at the office performing administrative tasks

Responsibilities

1. Assist the property manager with obtaining, scheduling and working with vendors and contractors.

2. Assist the property manager with showing rentals, screening potential tenants, drafting tenant

paperwork and collecting/recording rent owed from tenants.

3. Be on-call when necessary to respond to urgent or emergency maintenance issues with HVAC

systems, water heaters and other items that maintenance would have to address immediately. After

hours calls required for emergencies only.

4. Assist the property manager with processing evictions when necessary.

5. Assist the property manager with inspecting properties when needed. This includes: tenant

maintenance requests, move-in inspections, move-out inspections, acquisition of a new location

and/or preparation to sell a location. A reliable vehicle, valid driver’s license and liability insurance

are required.

6. Maintain good tenant relations by prompt and complete response to tenant problems when needed.

7. Assist with the preparation and organization of reports and invoices for work that has been

completed. This includes submitting invoices from contractors and other vendors for payment to the

Gold Coast Residential accounting department.

8. Maintain paper and digital records in an organized manner. This includes work orders/repairs

completed, receipts, checks collected from tenants and other financial records. Knowledge of or

training for the computer program “Rent Manager” will be needed.

9. Answer and respond to phone calls and texts.

Skills

 Oral Communication Skills

 Written Communication Skills

 Interpersonal Skills

 Tenant Relations

 Diplomacy

 Organization

 Time Management

 Professionalism

 Computer Literacy

 Flexibility

 Good Judgement

Experience

 Prior experience managing multiple properties is helpful but not necessary.