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Summary:
Under the supervision of nursing staff provides direct patient care and assists with maintaining a safe and therapeutic environment.
Detailed responsibilities:
Assists patients with performing activities of daily living.
Provides or assists with providing direct patient care, diagnostic procedures and therapeutic interventions.
Observes and records patient behavior and activities. Reports any changes in physical, mental or emotional condition to nursing staff and suggests modifications to the treatment plan.
Provides crisis intervention on the unit to maintain safety.
Inventory and monitors patient belongings. Manages supplies on the unit.
Competencies and skills:
Essential:
STANDARDS OF BEHAVIOR: Acts in a manner that supports the standards of communication, respect, privacy, and teamwork by demonstrating a commitment to professional and ethical conduct.
CUSTOMER SERVICE: Demonstrates commitment to service excellence by promptly addressing internal/external customer issues/requests, resolving concerns while maintaining a professional image and behavior to build and enhance the patient/family/customer experience.
ACCOUNTABILITY: Accepts ownership of job roles and specific assignments/goals; works independently, takes responsibility for own actions; admits mistakes and judgment errors; and accepts constructive feedback. Connects personal work results to the accomplishment of team and organizational goals.
RESPONDING TO CHANGE: Accepts change and adapts in a positive and productive manner; handles unexpected situations and changes in direction calmly and with confidence. Views new assignments and job responsibilities as an opportunity for growth.
PATIENT SAFETY - BEHAVIORAL HEALTH: Contributes to patient safety in the behavioral healthcare setting.
PROBLEM SOLVING: Ability to identify, analyze and effectively solve problems.
ORGANIZATION SKILLS: Organizes work to achieve maximum efficiency.
PATIENT AND FAMILY CENTERED CARE: "Provides Patient and Family Centered Care to patients, families, visitors and internal customers"
Education:
Essential:
High School Diploma or Equivalent
Credentials:
Essential:
BLS Certification
BLS American Heart E-Card
Education equivalent experience:
Essential:
Other information:
Complexity of Work: Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.
Required Work Experience: No prior work experience required.
Psychiatric Assistants who work in any of the Behavioral Health units are required to perform safety rounds on all assigned patients every 15 minutes and to record activities/locations of patients on the assigned rounding sheet upon the completion of each 15 minute rounding session.
Working conditions:
Essential:
Bending and Stooping 60.00%
Kneeling 40.00%
Lifting/Carrying Patients 35 Pounds or Greater 40.00%
Lifting or Carrying 0 - 25 lbs Non-Patient 60.00%
Pushing or Pulling 0 - 25 lbs Non-Patient 60.00%
Reaching 60.00%
Repetitive Movement Hand/Arm 60.00%
Running 40.00%
Sitting 40.00%
Squatting 40.00%
Standing 60.00%
Walking 60.00%
Audible Speech 60.00%
Hearing Acuity 60.00%
Depth Perception 60.00%
Distinguish Color 60.00%
Seeing - Far 60.00%
Seeing - Near 60.00%
Bio hazardous Waste 60.00%
Biological Hazards - Respiratory 60.00%
Biological Hazards - Skin or Ingestion 60.00%
Blood and/or Bodily Fluids 60.00%
Communicable Diseases and/or Pathogens 60.00%
Computer Monitor 60.00%
Potential for Physical Assault 40.00%
Wet or Slippery Surfaces 40.00%
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Disclaimer: This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to indicate the general nature and level of work performed by employees within this classification.