Behavioral Health Technician

DescriptionIntroductionDo you have the career opportunities as a(an) Behavioral Health Technician you want with your current employer? We have an exciting opportunity for you to join HCA Florida North Florida Hospital which is part of the nation's leading provider of healthcare services, HCA Healthcare.BenefitsHCA Florida North Florida Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.

Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.

Free counseling services and resources for emotional, physical and financial wellbeing

401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)

Employee Stock Purchase Plan with 10% off HCA Healthcare stock

Family support through fertility and family building benefits with Progyny and adoption assistance.

Referral services for child, elder and pet care, home and auto repair, event planning and more

Consumer discounts through Abenity and Consumer Discounts

Retirement readiness, rollover assistance services and preferred banking partnerships

Education assistance (tuition, student loan, certification support, dependent scholarships)

Colleague recognition program

Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)Note: Eligibility for benefits may vary by location.Our teams are a committed, caring group of colleagues. Do you want to work as a(an) Behavioral Health Technician where your passion for creating positive patient interactions is valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise!Job Summary and QualificationsThe Behavioral Health Technician is responsible for planning and implementing patient care services for assigned program, which involves implementing treatment goals as a member of the interdisciplinary treatment team and providing continuous patient care, observation, interaction, and role modeling to patients under the direction of an RN on the Behavioral Health Unit.JOB SPECIFIC DUTIES:Provision of Care:

Establishes effective rapport with patients and acts as a positive role model for the development of socialization and other skills

as needed.

Coordinates and participates in group activities and encourages appropriate patient interactions in both individual and group

settings.

Provides input during team discussions and meetings to assist in developing patient treatment plans.

Provides protection and control to ensure patient safety, including maintaining an ongoing awareness of patient’s whereabouts,

escorting patients to activities and other procedures and participating in restraining combative patients as needed.

Observes patients to assess progress on a daily basis. Identifies and proactively communicates any changes in patient condition,

results, behavior, observations, or complaints and reports to RN/Charge RN.

Takes and accurately records vital signs, height, weight and other tests as needed, in a timely manner and records all variations

from normal and reports to RN/Charge RN. Maintains therapeutic environment and assists patients with personal hygiene needs,and activities of daily living.

Accurately documents the administration of care in the patient record in a timely manner.

Participates in rounding and proactively responds to patient needs to improve patient outcomes and positively impact the overall

patient experience.

Contributes to a culture of patient centered care by ensuring a quiet healing environment.

Acknowledges patients appropriately. Introduces self and others. Explains purpose of visit/care and communicates anticipated

duration to enhance the patient experience.

Anticipates and responds quickly to patient needs as assigned within scope of practice.

Fosters positive first impression by ensuring all work areas are organized, clean and project a professional appearance.

Promotes a professional image and acts as an ambassador inside and outside the organization. Takes ownership and

demonstrates service excellence principles in all interactions with the patient, physician and others. Ensures the patient’s safety,dignity and privacy at all times.

Accurately scans and records equipment and supplies to ensure appropriate charges and inventory control.

Optimizes use of supplies, equipment and services, ensuring a high level of clinical care at the lowest cost. Actively seeks ways

to control costs without compromising patient safety, quality of care, or the services delivered.

Fosters teamwork and contributes to achievement of team goals. Willingly shares knowledge/expertise and assists co-workers.

Acts as a resource for co-workers as appropriate.

Demonstrates an understanding of and adherence to the Code of Conduct.

Attends and participates in staff meetings, patient conferences and in-service presentations as appropriate. Completes annual

competency training in a timely manner.Pain Management:

Helps manage pain through communication with patient and RN/Charge RN/LPN. Immediately notifies RN/Charge RN if patient

expresses or appears in pain.Patient & Family Communication:

Orients patients and families to the unit and program services.

Communicates and interacts with patients, families and others in a caring, empathetic, courteous, and respectful manner.

Within scope of practice, communicates clearly and provides explanation of care in a way that can be easily understood by

patients and their families. Ensures patient’s family is informed of patient status as appropriate.Physician Communication & Coordination:

Communicates effectively and works with physicians and/or other members of the interdisciplinary team in meeting patient

needs.Policies & Process Improvement:

Actively contributes to and works toward hospital wide improvement in meeting core measures, patient safety and service

excellence goals.

Continuously evaluates work process and design; understands role in ensuring quality/performance improvement, productivity,

and service delivery to meet stakeholder needs.

Performs duties in accordance with departmental policies and procedures, and recognized professional, quality, patient safety,

environmental and infection control standards.

Demonstrates knowledge of the occurrence reporting system. Uses system to report potential patient safety issues.

Follows established guidelines for reporting a significant medical error or unanticipated outcome in the patient’s care which

results in patient harm.6. Performs other related duties as assigned.EDUCATION REQUIRED AND/OR PREFERRED:High school diploma or equivalent (GED) preferred.EXPERIENCE REQUIRED OR PREFERRED:Enrolled in nursing school or 6 months patient care experience in at least one of the following areas: CNA, EMT, PCA, Paramedic, nursing home, hospital, or equivalent experience. Completion of an approved CNA program with direct patient care experience and/or 6 months experience at North Florida Regional may be substituted for the above experience requirement.SKILLS, KNOWLEDGE, AND ABILITIES:Demonstrated skills in service excellence, critical thinking, good interpersonal communication skills, ability to read/comprehend written instructions, ability to follow verbal instructions and basic computer usage skills are needed.LICENSURE/CERTIFICATION:CBHT (Certified Behavioral Health Technician) preferred.Current BLS (Basic Life Support) required.Current CPI (Crisis Prevention Intervention) required within 45 days of hire.AHCA Level 2 background screen and fingerprinting required.HCA Florida North Florida Hospital is a 523-bed, full-service medical and surgical acute care center. For over 49 years, we have served North Central Florida. We offer comprehensive cardiovascular care, oncology, orthopedics, and neurosciences. We offer minimally-invasive laparoscopic and robotic surgery, weight loss surgery and treatment. Other services that we provide include women’s health and wound therapy. We are fully accredited by the Joint Commission and certified as a Comprehensive Stroke Center. Our hospital has an Accredited Chest Pain Center by ACC (American College of Cardiology) and is designated as a Blue Distinction Center for Spine Surgery and Bariatric Surgery. We are committed to patient safety and quality of care. We have received the highest scores available in recognition of this commitment.HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses."Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.HCA Healthcare Co-FounderIf you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Behavioral Health Technician opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.