Bilingual Call Center Agent (English/French)

Job Description: The Bilingual Call Center Agent will be responsible for providing outstanding customer service to our clients by answering calls, addressing inquiries, and resolving issues in a timely and professional manner. This position requires fluency in English, French, and Creole, allowing you to assist a wide range of customers and offer support in both languages.

Key Responsibilities:

-Bilingual fluency in English, French/Creole (written and spoken) is required.

-Previous experience in a call center or customer service role is preferred.

-Excellent communication skills, both verbal and written, in all three languages.

-Strong problem-solving abilities and attention to detail.

-Ability to handle multiple tasks and manage time efficiently in a fast-paced environment.

-Empathy and patience when dealing with customers.

Requirements:

-Bilingual fluency in English, French, and Creole (both written and spoken) is required.

-Previous experience in a call center or customer service role.

-Excellent communication skills, both verbal and written, in all t languages.

-Ability to handle multiple tasks and manage time efficiently in a fast-paced environment.

-Empathy and patience when dealing with customers.

-Proficient with basic computer applications and call center software.

-High school diploma or equivalent

-Ability to work flexible hours, including evenings or weekends, as required.

How to Apply: Candidates MUST submit their resume to the email below.