Business Control Manger - Software License Compliance Issue Management

Job Description:

• Drive a culture of operational excellence and risk management
• Plan, organize, monitor, and ensure appropriate controls for timely completion of projects and strategic deliverables
• Own remediation of risk reduction efforts through action plan execution, including partnering with action step owners outside the SLiC team, as appropriate
• Understand policies, standards and processes that interact with the Software License Compliance team and establish partnerships with peers and external business partners to ensure changes align to bank standards and create a cohesive solution with partnering organizations (Global Procurement, Enterprise Architecture, Enterprise Vendor Management, CIO tech teams, etc.).
• Engage with Quality Assurance, issue governance and risk partners within the BMRC organization to ensure SLiC issues are managed with rigor and in compliance with BMRC expectations throughout the issue lifecycle

• Project management, organizational and time management skills
• Strong written and verbal communication skills with ability to tailor message to audience
• Able to forge strong relationships with internal and external partners, be a visible representative of the team in multiple forums, navigate effectively in a matrixed environment, and influence at all levels of the organization
• Demonstrated business acumen with ability to think strategically and execute tactically
• Independently driven, high bias for action
• Intellectual curiosity and strong critical thinking
• Ability to prioritize competing demands and proactively complete work in a fast-paced environment
• Unafraid to challenge the status quo and identify innovative solutions
• Ability to operate and lead with calm and composure when dealing with the unknown, challenging situations or time sensitive events
• Comfortable navigating ambiguous situations with an ability to quickly resolve issues and deliver on expectations
• Microsoft SharePoint and Office skills, including Excel proficiency and strong PowerPoint skills
• Strong analytical skills
• Strong attention to detail

• Experience running large programs •
• Knowledge of Global Technology and Global Operations organizations and functions
• Knowledge of Bank of America's issue management process
• Knowledge and experience with risk control programs
• Knowledge of or industry experience in Software Compliance and/or Software Asset Management
• Problem solving training and experience such as operational excellence, Six Sigma or Lean Manufacturing; certification a plus
• PMP certification