Business Manager

Business ManagementThe Business Management job is responsible for providing strategic support for the assigned business area. Under minimal supervision, this job executes strategic business management consulting to leaders by analyzing metrics and presentations to support business strategies, driving business management policies and routines, and being a point of contact for leaders in the execution of business management tasks.Key Responsibilities and Duties

Generates complex metrics and drafts and reviews reports in assigned functional business area to inform decisions on tactical issues that impact the business.

Implements policies and procedures in support of the business area strategy.

Implements process improvements in the assigned business area.

Analyzes and reports on area data (financial, headcount, etc.) and performance metrics.

Supports business management projects by documenting risks, issues and action items.

Drives meeting planning in support of business projects and objectives.

Educational Requirements

University (Degree) Preferred

Work Experience

3+ Years Required; 5+ Years Preferred

Physical Requirements

Physical Requirements: Sedentary Work

Career Level7ICThis position is responsible for managing the day-to-day operating activities involved in overseeing vendors fulfilling various Global Corporate Services (GCS) functions and providing leadership to mail operations, document distribution and document destruction services. The candidate will serve as liaison to TIAA’s third party contractors for multiple GCS functions including but not limited to; express shipments, mail/copy center operations, shred services and courier companies. The business manager is responsible for development and execution of strategies, policies and procedures to ensure efficient operations of multiple mail centers and enterprise-wide support vendors. Engage with staff across the organization and foster cross-departmental relationships. This role is critical to the success of the business entity and requires the ability to demonstrate, document and communicate successfully with suppliers and internal business partners. The position will ensure business planning and support activities across multiple areas are followed and ensure alignment with business strategy. This position will be responsible for tracking and driving to completion projects/programs related to the success of the business entity.Skills and Abilities:

Experience in working in a high pace client-vendor relationship capacity, preferably in the financial industry.

Possess excellent communication skills (verbal and written) and able to articulate ideas to all levels of management.

Self-starter with demonstrated ability to work independently and able to work with cross functional teams.

Industry board affiliations and certifications are a plus (e.g. Six Sigma Black Belt, Certified Procurement Professional, etc.), PMP PreferredBase Pay Range: $84,300/yr. - $140,500/yr.Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans).Company OverviewTIAA is the leading provider of financial services in the academic, research, medical, cultural and government fields. We offer a wide range of financial solutions, including investing, banking, advice and education, and retirement services.Benefits and Total RewardsThe organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That’s why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our Benefits Summary (https://www.tiaa.org/public/pdf/benefits-at-a-glance.pdf) .Equal OpportunityWe are an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other protected status.Read more about the Equal Opportunity Law here (https://www.dol.gov/general/topics/posters) .Accessibility SupportTIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:Phone: (800) 842-2755Email: accessibility.support@tiaa.orgPrivacy NoticesFor Applicants of TIAA, Nuveen and Affiliates residing in US (other than California), click here (https://www.tiaa.org/public/tiaa-nuveen-privacy) .For Applicants of TIAA, Nuveen and Affiliates residing in California, please click here (https://www.tiaa.org/public/tiaa-nuveen-ca-privacy) .For Applicants of Nuveen residing in Europe and APAC, please click here (https://www.tiaa.org/public/nuveen-eu-uk-privacy) .For Applicants of Greenwood residing in Brazil (English), click here (https://www.tiaa.org/public/support/privacy/applicants-greenwood-privacy) .For Applicants of Greenwood residing in Brazil (Portuguese), click here (https://www.tiaa.org/public/support/privacy/applicants-greenwood-portuguese-privacy) .For Applicants of Westchester residing in Brazil (English), click here (https://www.tiaa.org/public/support/privacy/applicants-westchester-privacy) .For Applicants of Westchester residing in Brazil (Portuguese), click here (https://www.tiaa.org/public/support/privacy/applicants-westchester-portuguese-privacy) .TIAA started out over 100 years ago to help ensure teachers could retire with dignity. Today, many people who work at not-for-profits rely on our wide range of financial products and services to support and strengthen their financial well-being.