Call Center Representative

Skillbridge Academy is seeking a professional and customer-focused Call Center Representative to join our growing team in Tampa, FL. In this role, you will serve as a key point of contact, assisting individuals with inquiries, providing information about services, and ensuring a positive customer experience. This is an excellent opportunity for motivated individuals who enjoy communication, problem-solving, and working in a fast-paced environment.ResponsibilitiesRespond to inbound and outbound customer communications in a professional manner.Provide accurate information regarding programs, services, and available resources.Maintain detailed and organized records of customer interactions.Address customer questions and concerns while ensuring a positive experience.Follow company procedures and communication standards.Collaborate with team members to achieve departmental objectives.Assist with scheduling, follow-ups, and administrative support when needed.Contribute to maintaining a productive and customer-focused environment.