Child Protective Field Support Analyst - 60072444

CHILD PROTECTIVE FIELD SUPPORT ANALYST - 60072444 Date: Sep 17, 2024 The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website (http://www.dms.myflorida.com/workforceoperations/humanresourcemanagement/forjobapplicants/everify) .Requisition No: 837258 Agency: Children and FamiliesWorking Title: CHILD PROTECTIVE FIELD SUPPORT ANALYST - 60072444Pay Plan: Career ServicePosition Number: 60072444 Salary: 44,200.00 Posting Closing Date: 09/24/2024 Total Compensation Estimator Tool (https://compcalculator.myflorida.com/) The primary focus of the “brain” will be to review investigations received through the Florida Abuse Hotline to ensure that critical information is provided to the Child Protective Investigator (CPI) and Child Protective Investigator Supervisor (CPIS) during the course of the investigation and to assist in identifying and facilitating the collection of any information that is needed to ensure critical information is assessed. The purpose of the Pre-Commencement consultation is to facilitate critical thinking with the CPI and CPI Supervisor regarding information collection, assessment of parental protective capacities, safety planning, and safety determination. In the event that additional information is identified during the Pre-Commencement and/or follow up consultations, the “brain” will request and review any records pertinent to the assessment of the family. The “brain” will also be responsible for coordinating appointment that impact the assessment of the family such as Child Protection Team and/or referrals to service provider. During the investigative process, the “brain” will meet with the CPI, the CPI Supervisor, and as needed or required by policy, code or statute, the Operations Program Administrator to elevate concerns based on record reviews or additional information received. The “brain” will be co-located with Investigative staff to support a minimum of two (2) CPI Investigative units, however, will report directly to Family Safety Program Office in efforts to ensure trends and observations of investigative practice and case reviews are incorporated into ongoing Training and Quality Assurance activities. Duties and Responsibilities:

Observe and document investigator casework activities in providing protective investigations, assessment of service needs and referrals to service providers.

Reviews casework, assessments, and safety plans with investigators, and provides consultation and direction to ensure appropriateness, clarity, quality, thoroughness, and proper documentation.

Provides real-time support/guidance by reviewing documents and assessments for the file (random and scheduled) during investigative activities conducted by CPIs to provide a comprehensive understanding to what the information, documents, assessments mean. Assists CPIs in determining and facilitating appropriate service referrals and supports during the investigative process.

Assist in providing guidance to investigators by coaching, motivating, modeling, and providing other mentoring initiatives.

Coach and assist CPIs with documenting aspects of investigations (i.e., chronological entry of case summaries), in which support was provided to investigators, by updating the appropriate information systems.

Collaborates with CPI staff related to the evaluation and analyzation of information in order to support decision making.

Serves as member of leadership team responsible for developing system-based solutions to CPI training and development issues or concerns.

Serves as a subject matter expert in child protective investigations.

Establishes and maintains cooperative working relationships with organizations and other agencies involved with child protective investigations such as community-based providers, Child Protection Teams, Children’s Legal Services, law enforcement, medical personnel, schools, and other community/agency resources.

Ensures effective communication with clients who speak alternative languages, deaf or hard-of hearing Customers or companions in accordance with the ADA and/or Section 504 and shall manage service records and report this data and any resources and/or training needs to their designated program point of contact.

Upon request manage or assist in special projects, for either ongoing or one-time assignments.

Knowledge, skills, and abilities, including utilization of equipment, required for the position:

Knowledge of theories and practice in child protection. Knowledge of professional ethics relating to child protection and counseling. Knowledge of family-centered

interviewing and counseling techniques. Knowledge of investigative techniques. Knowledge of interviewing and observation techniques.

Skill in considering child development in guiding placement of children. Ability to recognize indicators of abuse and neglect. Ability to

conduct risk and safety investigations. Ability to plan, organize and coordinate work assignments. Ability to understand and apply.

relevant laws, rules, regulations, policies, and procedures. Ability to actively listen to others. Ability to communicate effectively. Ability to

maintain well-executed case files. Ability to establish and maintain effective working relationships with others. Ability to utilize computer.

systems. Ability to write accurate investigative reports.

Licensure/registration/certification requirements (If applicable, list the appropriate Florida Statute or federal regulation cite):

Incumbents in this job class are required to use a personal vehicle to conduct field investigations, field visitations, or transportation of

clients, and must maintain a valid driver's license, vehicle registration, and appropriate automobile insurance. Incumbents will receive a

Vehicle Insurance Allowance. See CFOP 40-4, Vehicle Insurance Allowance for Selected Child Welfare and Adult Protective Services

Staff, for additional information related to this job requirement. Florida Child Protective Investigator certification obtained within 12.

months of hire.

Other job-related requirements for this position:

Regional travel; On-Call

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here (http://www.dms.myflorida.com/content/download/97612/566545) . All documentation is due by the close of the vacancy announcement.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here (http://www.dms.myflorida.com/content/download/97612/566545) . All documentation is due by the close of the vacancy announcement.

Nearest Major Market: Miami

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clickinghere (http://www.dms.myflorida.com/content/download/97612/566545) . All documentation is due by the close of the vacancy announcement. Location: MIAMI, FL, US, 33128 Nearest Major Market:Miami