Client Relationship Representative

Job DescriptionWe are seeking a highly motivated and detail-oriented Client Relationship Representative to join our team. The ideal candidate will be responsible for building and maintaining strong relationships with clients, understanding their needs, and ensuring satisfaction through exceptional service. This role requires strong communication skills, problem-solving ability, and a proactive mindset to support business growth.ResponsibilitiesServe as the primary point of contact for assigned clientsMaintain ongoing communication to ensure client satisfactionUnderstand client goals and align services to meet their needsResolve issues and provide timely solutionsPrepare and deliver reports, updates, and service summariesCollaborate with internal departments to improve client outcomesIdentify opportunities for upselling or expanding servicesEnsure client information is accurately documented and up to date