Vacancy expired!
Summary:
Serves as a mentor, educator, and advocate for personal health and wellness.
Detailed responsibilities:
Participates in community events and evaluates and reports on the success of wellness programs based on participant satisfaction and wellness outcomes. Provides guidance on wellness initiatives based on knowledge of industry trends, developments, and best practices.
Serves as backup for the Medical Assistant in performing basic medical care and exams.
Collaborates on the development and implementation of health and wellness activities that promote personal wellness.
Delivers general and specialized group educational opportunities on wellness topics, including weight and stress management, risk prevention and reduction, and living with specific health conditions.
Provides assessment and coaching to individuals to help them develop and achieve wellness goals, including personal empowerment, lifestyle changes, and behavior modification.
Competencies and skills:
Essential:
STANDARDS OF BEHAVIOR: Acts in a manner that supports the standards of communication, respect, privacy, and teamwork by demonstrating a commitment to professional and ethical conduct.
CUSTOMER SERVICE: Demonstrates commitment to service excellence by promptly addressing internal/external customer issues/requests, resolving concerns while maintaining a professional image and behavior to build and enhance the patient/family/customer experience.
ACCOUNTABILITY: Accepts ownership of job roles and specific assignments/goals; works independently, takes responsibility for own actions; admits mistakes and judgment errors; and accepts constructive feedback. Connects personal work results to the accomplishment of team and organizational goals.
RESPONDING TO CHANGE: Accepts change and adapts in a positive and productive manner; handles unexpected situations and changes in direction calmly and with confidence. Views new assignments and job responsibilities as an opportunity for growth.
DOCUMENTATION: Provides written/electronic record of details of patient care as appropriate to position, certification and skills.
ANALYSIS AND DECISION MAKING: Uses decision making processes and tools to analyze situations and make effective decisions.
EFFECTIVE COMMUNICATION: Communicates effectively with various audiences using the most appropriate method for the situation.
PROBLEM SOLVING: Ability to identify, analyze and effectively solve problems.
Education:
Essential:
Accredited Program
Credentials:
Essential:
BLS Certification
BLS American Heart E-Card
Education equivalent experience:
Essential:
Can be graduate of an accredited Medical Assistant or EMT program or have one (1) year of patient care experience in lieu of education requirement.
Other information:
Complexity of Work: Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. New Hires have 6 months to obtain their BLS Certification.
Required Work Experience: Can be graduate of an accredited Medical Assistant or have one (1) year of patient care experience.
Can be graduate of an accredited Medical Assistant or EMT program or have one (1) year of patient care experience in lieu of education requirement.
Working conditions:
Essential:
Keyboard Entry 60.00%
Kneeling 40.00%
Repetitive Movement Hand/Arm 60.00%
Sitting 60.00%
Standing 60.00%
Walking 60.00%
Audible Speech 60.00%
Hearing Acuity 60.00%
Depth Perception 60.00%
Distinguish Color 60.00%
Seeing - Far 60.00%
Seeing - Near 60.00%
Bio hazardous Waste 40.00%
Biological Hazards - Respiratory 40.00%
Biological Hazards - Skin or Ingestion 40.00%
Blood and/or Bodily Fluids 40.00%
Communicable Diseases and/or Pathogens 40.00%
Computer Monitor 60.00%
Disclaimer: This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to indicate the general nature and level of work performed by employees within this classification.