Customer Service Assistant

About the Role

The Customer Service Assistant supports daily client interactions by providing friendly and reliable assistance. This role ensures that customers receive prompt support, clear guidance, and a positive experience when engaging with the company.Key ResponsibilitiesAssist clients with inquiries and provide accurate information.Guide customers through processes, products, or services.Support resolution of issues in a professional and timely manner.Maintain a courteous and approachable attitude with all clients.Contribute to improving customer satisfaction and retention.