Customer Service Delivery (Hybrid - Partial WFH)

Locus Recruiting is a nimble, experienced recruiting team specializing in information security, cloud computing, and networking and infrastructure. We are determined to find the best possible solutions for companies in search of top talent, while offering job candidates an expedited and precise recruiting process. We are focused on supporting the goals of both our clients as well as the candidate community to offer an experience that supports and stimulates the growth of our stakeholders. We take a full service approach with our process, understanding our clients and candidates needs in order to find each the right fit from a skillset and a cultural perspective. Locus is currently searching for a Customer Service Rep for our client. This is a full time hybrid role. Start Date: Mon, 11/29 Mon - Fri, 9am - 8pm; Sat & Sun, 9am - 6pm (Schedule will be given based on these times w/ 2 days off) Partially Remote: Position may work a portion of the time in the physical office and a portion of the time remotely. Position is required to report partially into the office at this time. Remote work will happen after training and once the equipment is available. NO INTERVIEW NECESSARY BUT MUST PASS THE SIMPLE ASSESSMENT BELOW. https://es.eskill.com/es/quiz/?testId=6f679b4e7d963825 Job Description: Our client is currently seeking Customer Service Representatives to answer all incoming / outgoing calls from Travel Insurance customers. This is a true call center environment, spending approximately 90% of your day taking inbound calls. Qualified candidates will have: · Prior customer service experience · A friendly, customer-centric attitude · Exceptional communication and problem-solving skills · A High School Diploma or equivalentBenefits: Locus offers medical, dental, vision, life, 401k, and paid time off to all full time employeesLocus is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment that is free of harassment, discrimination, or retaliation because of age, race, color, national origin, ancestry, religion, sex (including sexual orientation and gender identity), pregnancy, physical or mental disability, genetic information, veteran status, uniformed service member status, or any other status protected by federal, state, or local laws.