Vacancy expired!
Stefanini Group is hiring!Stefanini is looking for Customer Service Representative for Weston, FL LocationFor quick Apply, please reach out to Anarav Sharma call: Email: Work Hours: M-F (40 hours)Work Location Weston, FL (Hybrid)Shift: 1st Shift Summary:The position is responsible for properly answering and routing incoming calls and providing Sales Support and Customer Service support. Responsibility:Supports general office duties to include properly answering and routing incoming calls and performing sales support service tasks.Handles inbound and outbound calls, to include but not limited to answering questions and processing requests related to delivery tracking status, product orders, shipping issues, returns, manufacturer recalls and billing and credit memo copy requests.Communicates with customers via telephone, email, or fax.Researches, investigates and resolves customers' questions related but not limited to, billing, credits, sales orders & shipping errors and damages.Interfaces with shipping carriers and other internal departments in the processing of customer related issues.Work cross functionally with sales, warehouses and other departments to support in the resolution of Customers' questions and requests.May be requested to contribute and work on specific projects.
Qualification:High School Diploma/GED with 1-3 years customer service/call center required - Associates degree or Bachelor's degree preferredStrong Knowledge of Microsoft Office required1-3 years of experience in Customer Service Operations1 year of Customer call experience, preferably handling In-bound calls.Experience Preferred: Experience in Customer Service Operations, preferably in a pharmaceutical or healthcare related industry.Specialized or Technical Knowledge Licenses, Certifications needed: N/AFunctional Knowledge: Experience in Customer Service OperationsCompany/Industry Related Knowledge: Preferably in a pharmaceutical or healthcare related industry. Skills/Knowledge/Abilities:Self-starter, who is capable of working well independently with minimal supervision.Good communication skills, both written and verbal.Strong attention to detail.Professional demeanor.Ability to work multi-line phone systems.Multi-tasking and able to work under time constraints and in pressure situations. Physical Requirements:Occasional: Sitting for extended periods of time at work station or mobile equipment.Visual Acuity: Perform activities such as computer work, researching customer and order data, and extensive reading. Listed salary ranges may vary based on experience, qualifications, and local market. Also, some positions may include bonuses or other incentives.- ID: #49817452
- State: Florida Fort lauderdale 33331 Fort lauderdale USA
- City: Fort lauderdale
- Salary: Market
- Job type: Contract
- Showed: 2023-04-28
- Deadline: 2023-06-26
- Category: Et cetera