Customer Service Representative

We are hiring for a Customer Service Call Center Representative.The successful candidate will effectively solve customer issues, complaints and inquiries; keeping customer satisfaction at the core of every conversation.

This is a Full-Time Temp to Perm Position

Monday-Friday 8:00am-5:00pm

Responsibilities

Manage inbound and outbound calls in a timely manner

Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives

Keep records of all conversations in our call center database in a comprehensible way

Meet personal/team qualitative and quantitative targets

Requirements

Previous experience in a customer support role

Strong phone and verbal communication skills along with active listening

Familiarity with CRM systems and practices

Customer focus and adaptability to different personality types

Please Email your resume and contact information for immediate consideration!