Description We are offering a short-term contract employment opportunity for a Customer Service Representative in the Healthcare industry, located in Miramar, Florida, 33025, United States. The selected individual will be responsible for a range of tasks including managing customer communication channels and providing ad-hoc support to the customer service team. We are only looking for candidates who can start ASAP. Responsibilities: Effectively manage inbound and outbound client calls Ensure accurate and prompt data entry and order processing Utilize online chat to provide exceptional customer service Schedule appointments accurately and efficiently Contribute to the customer service department as needed Maintain and update customer records regularly Handle email correspondence with professionalism and promptness Utilize Microsoft Excel and Word for customer service tasks Provide ad-hoc support for the customer service team.Requirements Minimum of 1 year of experience in a customer service role Proven skills in answering inbound calls effectively and professionally Previous experience in a call center customer service environment is desirable Exceptional customer service skills, with a focus on delivering high-quality patient care Proficiency in data entry, ensuring accurate and timely input of information Experience in email correspondence, demonstrating excellent written communication skills Ability to handle both inbound and outbound calls, managing patient inquiries and concerns Proficiency in Microsoft Excel and Microsoft Word, demonstrating strong computer literacy Experience in order entry, ensuring all patient orders are processed accurately and efficiently Ability to schedule appointments, coordinating between patients and healthcare professionals for optimum service delivery. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
Full-time