Vacancy expired!
- Hardware Break Fix
- Routine Move add changes (printers/workstations)
- Basic desktop troubleshooting
- ITAM
- Install basic applications on desktop following desktop instructions
- Outage machine prep and rollout
- Fill in or assist daily Service Now tickets during an outage shift
- Install temp phones
- ITAM process
- Software moves add changes
- Document Exempt devices (justification)
- Basic Windows server support
- Perform scheduled server patching / reboots
- Replace failed hard drives
- Cisco iOS knowledge
- Program / configure new Cisco network switches
- Assessing existing process and procedures and bring best practices to ensure pre-defined SOPs and runbooks
- Agree and provide operational metrics periodically
- Comply with security process and procedures