Dispatcher

Description We are offering a permanent employment opportunity for a Dispatcher located in Jacksonville, Arkansas, United States. In this role, you will be instrumental in coordinating and managing the successful delivery and pick up by our team of up to 15 drivers. You will also be in charge of customer data management, confirming schedules for drivers, and resolving any issues that may arise.Responsibilities: Manage and coordinate the routes for our team of drivers to ensure timely deliveries and pickups Handle customer service inquiries and resolve issues promptly Maintain and update customer information within our management system Utilize computer programs and CRM to track driver routes and schedules Confirm and communicate delivery windows to drivers Handle billing functions related to delivery and pickup services Use IBM AS/400 and ADP - Financial Services for various operational tasks Answer inbound calls and provide accurate information to customers Implement the 'About Time' management system in daily operations Ensure clear and effective communication with both drivers and customers. Requirements Proficiency in ADP - Financial Services Familiarity with various computer programs Experience with CRM systems Knowledge of IBM AS/400 Ability to utilize management systems Experience with 'About Time' software Capability to provide concise and clear answers Experience in answering inbound calls Knowledge of various billing functions Excellent communication skills TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .