E-Commerce Assistant

We are seeking a detail-oriented and motivated E-Commerce Specialist to join our dynamic team. The ideal candidate will play a crucial role in enhancing our online presence and driving sales through various e-commerce platforms. This position requires strong communication skills, a solid understanding of retail operations, and the ability to effectively manage product listings and customer interactions.

Duties

- Manage and optimize product listings across multiple e-commerce platforms to ensure visibility and attractiveness.

- Utilize retail math to analyze sales data, inventory levels, and pricing strategies to maximize profitability.

- Provide exceptional customer service through effective communication, addressing inquiries, and resolving issues in a timely manner.

- Conduct product demos and provide detailed descriptions to enhance customer understanding and drive sales.

- Oversee cash handling processes for online transactions, ensuring accuracy and compliance with company policies.

- Collaborate with marketing teams to develop promotional strategies that align with e-commerce goals.

- Supervise junior staff members or interns as needed, providing guidance on best practices in e-commerce operations.

Qualifications

- Proven experience in retail sales or e-commerce environments is preferred.

- Strong phone etiquette and communication skills are essential for interacting with customers effectively.

- Familiarity with POS systems and basic math skills for handling transactions accurately.

- Ability to supervise team members while fostering a positive work environment.

- Experience with cash handling procedures is a plus.

- A proactive attitude towards problem-solving and the ability to adapt to changing priorities in a fast-paced environment.

- Knowledge of product demonstration techniques is beneficial but not required.

Join us as we elevate our e-commerce strategy and make a significant impact on our business growth!