Vacancy expired!
NTT DATA's Client is seeking a Field Tech Specialist in the Palm Beach, Florida area. This is a HYBRID position (onsite/remote). About the Position:
- Provide support for all client workstations and peripheral devices like printers, scanners, and barcode readers.
- Responsible for installing and maintaining all works station hardware and client software.
- Investigate and suggest new enhancements to policies, procedures, practices, or other actions that would result in enhanced workflow, reduced cost, increased productivity, and increased customer satisfaction.
- Adhere to all processes, policies, and practices of NTT and the customer.
- Located in Palm Beach, FL
- Hybrid position (onsite/remote)
- On-Site and/or Remote installation, implementation, maintenance, troubleshooting and/or repair of end user devices and associated peripherals.
- Serve as company liaison with customer on technical issue associated with duties
- Install and support both Hardware and software components for end user devices
- Evaluate system configurations and software to ensure effective use of resources
- Provide level 1 technical support and incident management functions
- Diagnose and resolve product performance problems
- Perform maintenance and repair services
- Instruct customers in the operation and maintenance of system
- Ensure customer satisfaction by advising on preventive maintenance and configuration optimization
- Provide project support to the client but not limited to desktop, printer, and end user support
- ID: #44950075
- State: Florida West palm beach 33407 West palm beach USA
- City: West palm beach
- Salary: $26 hr
- Job type: Contract
- Showed: 2022-08-17
- Deadline: 2022-10-15
- Category: Customer service