Fitness Consultant at Bailey's/Chuze Fitness $15/HR

Our Fitness Consultant's top priority is to provide the best hospitality experience for our current and future members, succeed in reaching personal sales, revenue goals, and club goals. Your shift will consist of greeting anyone who comes into the facility, answering phones, membership sign ups and tours.Primary Responsibilities and TasksStrive to address members by nameCreate a positive guest/member experience through friendly interactions Signs in all prospective members on the Guest RegisterObtains liability waiver for all non-members working outUnderstands and processes all paperwork accurately and timelyProperly handles all customer questions, requests, concerns and complaints, both in person and on the telephoneBecomes adept with all club operations and sales system guidelinesFamiliarizes self with all club history, philosophy and servicesFamiliarizes self with local competition, industry and nutritional productsAssists with daily cleaning responsibilities/maintenance of the clubAttends all meetings and training classesRecognizes all interactions are sales opportunities, including the pro-shopRegularly promotes social events in and out of the clubConverts telephone and member inquiries into appointmentsSales GoalsEffectively follows Bailey’s Sales Process to generate membership growth:Meet and GreetSign in Liability WaiverConduct Needs Analysis (Getting to Know You, GTKY)Conduct Needs-Based Tour of facilityProperly present Membership optionsConvert Guests to MembersCultivates internal and external prospecting to grow businessHelps manager with business of the monthPromotes secondary sales with every interactionAchieves sales goalsSales Goals are met based on:AppointmentsToursClosing PercentageMembership Sales and Membership PointsSecondary SalesMembership Sales goals (minimum) and Membership Points goals (minimum) are calculated based on the Club AverageClub average is determined to be 25 sales for full-time, non-opening positionsClub average for an opening position is 15 sales