For many of our Guests, staying at Disney's Vero Beach Resort is a dream come true. Our Front Desk Hosts and Hostesses help bring those dreams to life by creating special memories and a home-away-from-home experience for each of our guests every day.This role has a pay rate of $18.90 per hourResponsibilities :
Greet Guests proactively, exhibiting the high level expected of Disney show quality.
Complete registration process by inputting and retrieving information from room’s computer system.
Handle cash, foreign currencies, credit card transactions, traveler checks, and discounts; collect other forms of payment and balance cash bank
Answer telephone, input message into computer and post room charges and rebates.
Hands on use of fax machines, copiers, Federal Express mail machine, and printers.
Uphold the Guest Service Guidelines for Walt Disney World.
Assist and problem solve room-related issues for the guest.
Involvement with multiple guests and tasks simultaneously.
Luggage assistance including pushing luggage carts and to lift items up to 50 pounds
Will work outdoors as needed and stand in one spot for long periods of time.
Basic Qualifications :
Positive Attitude- exhibit Professional and Personable demeanor
Knowledge of Walt Disney World Resort
Cash Handling experience
Ability to prioritize using good judgment
Courtesy and Manners
Strong problem solving and multitasking skills
Communication skills- speak clearly, articulate, and attentive- good eye contact
Read and write effectively in English
Computer knowledge and experience
Preferred Qualifications:
Previous experience in a Guest Service role
Bilingual Skills
FULL AVAILABILITY for any shift, a minimum of (7) seven days per week
Additional Information :SCHEDULE AVAILABILTYOur Theme Parks and Resort Hotels operate 365 days a year and some shifts may start as early as 7:00am while some may end as late as 12:00am. Please note that the principles of seniority are used to schedule all roles.SUBMITTING YOUR APPLICATIONAfter clicking “Apply”, the employment application will open in a new window. Please complete ALL pages of the application by clicking “Next” on each page, then “Submit” on the final page.IMPORTANT:You may only apply once in a six month period. If you have applied within the last six months, please log in to your account to view your current application status.Location: Vero Beach,FloridaJob Posting Company: "Disney Vacation Club", "Disney's Vero Beach Resort"The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.
Full-time