Guest Services

BRING YOUR CHILDREN WITH YOU TO WORK!Role Summary

Create a fun, entertaining, engaging and safe environment for children. Provide excellent customer service upon drop off and pick up.Primary Responsibilities and TasksProvides a warm and friendly environment for all guests and members and their children.Recognizes all interactions are opportunities to provide good will and support member retention.Regularly promotes social events in and out of the club.Assists with daily cleaning responsibilities/maintenance of the club – capabilities must include, but are not limited to: walking, standing, bending and/or lifting arms over head for long periods of time, and the ability to lift up to 45 pounds.Attends all meetings and training classes.Ensures all children are checked in and out using the PsiPower software system.Removes all garbage and vacuum area at the end of shift.Reports to management any disciplinary issues or exception to Children’s Play Area Policy.Ensures method of payment for child is accurate and current.Arrives to work properly dressed and prepared to work on time.Complies with all policies and guidelines set forth in Employee Manual.Ensures all members check their children in and out.