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Answer inbound service and payment calls quickly and efficiently.Collaborate with account managers to solve any patient issues.Make a minimum of 40 outbound calls per day to collect past due balances.Maintain collections list for your assigned practices and communicate as needed.Balance and deposit any payment transactions posted for the day.Communicate with your assigned practices regarding outstanding patient balances and gain approval for collection accounts.Post patient payments from the lockbox when needed.Follow up with patients in a timely mannerReport outbound calls and results to manager daily.