Help Desk Analyst I

19 Mar 2025

Vacancy expired!

Description

Someone who excels at coming up with creative solutions to technical issues will find a great opportunity in this position! Robert Half is actively seeking a Help Desk Analyst to accommodate field users in an ever-changing, active environment. If you have strong problem-solving skills and a passion for making effective change within an organization, this may be the Help Desk Analyst position for you. This Help Desk Analyst role is located in the Fort Lauderdale, Florida area and is a long-term contract / temporary opportunity.

What you get to do every day

- Assist and follow up on technical help tickets submitted via phone, email, and walk-ups

- Offer IT support for operating systems, productivity software, and a variety of other applications used internally

- Independently investigate and implement solutions to technical issues

- Diagnose recurring technical issues and implement solutions to address the root of the problems

Requirements

- Familiarity with basic networking concepts

- IT support ticketing system experience highly valued

- Background in installing and configuring operating systems, networked and local printers, and business applications

- Solid understanding of Microsoft

- Eager problem-solver who listens for customer cues and actively resolves problems with grace and integrity

- Background in user administration and bug fixing in a client server environment

Technology Doesn't Change the World, People Do.®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2023 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.

  • ID: #49498806
  • State: Florida Fort lauderdale 33334 Fort lauderdale USA
  • City: Fort lauderdale
  • Salary: $19.03 to $22.03 hourly
  • Job type: Contract
  • Showed: 2023-03-19
  • Deadline: 2023-05-17
  • Category: Et cetera