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RESPONSIBILITIES:Kforce has a client that is seeking an Infrastructure Technical - Project Manager in Juno Beach, FL.
Summary:The Project Manager is a vital position responsible for the planning, organizing, and managing the internal and external resources, milestones, and deliverables that are subset of the overall transformation program plan focused on the establishing the 24/7 Fusion IT Monitoring Center using a Service Provider. The position will influence some of the key project decisions and outcomes.Responsibilities: Project Manager will work with the Program leadership team to establish the various project plans and milestones for 24/7 IT Monitoring and Fusion Center Track Engage internal and externals technical teams to drive technical architecture discussions for the establishing a comprehensive Infrastructure Monitoring Functions Engage with EA and other internal technical teams to drive Infrastructure tools selection for the Fusion center operations Work with the Fusion Center Operations Leader to establish work processes for various functions performed by the fusion center As a Project Manager, you will coordinate with the Facilities to oversee the realization of IT Fusion Monitoring center workspace in PGA office Engage with Digital Workplace team in driving the installation of the A/v equipment and office space setup for the operating team Engage with the Fusion Center Operations Leader and external service provider teams to build Farshore monitoring functions Work with the Fusion Center Operations Leader facilitate the Fusion Center technical operating architecture for tools Work with Fusion Center Operations Leader to in vendor selection for Fusion Center tools implementation Manage PM from Services Provider for this initiative Manage Risks, Issues, and Action items for the project Facilitate issue resolution and decision making Manage escalations and problem solvingREQUIREMENTS: General understanding of the various best-in-class Infrastructure monitoring tools available in the market Experience in working with Managed service provider offering remote infrastructure support services Experience in in managing and implementing the ITIL processes Experience in the implementing ServiceNow work management platform for the IT operations Sound knowledge of the process engineering and IT work process design frameworks General understanding of the Infrastructure Tools and its integration with ServiceNow Understanding of Service Catalog development processKforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.