IT Operations Professional

28 Jun 2024

Vacancy expired!

Job Description

  • Work directly with end users within the region to communicate changes and impact to their IT environment
  • Lead educational sessions and training offerings for generation service users
  • May perform 1st and 2nd -level user help desk activities to resolve issues for high priority personnel
  • Develop user guides and instructions for IT updates
  • Participate in regular Generation Service IT Status Meeting to understand upcoming IT changes, and facilitate implementation strategy to ensure alignment of business needs with IT requirements and minimize business interruption for Field Service
  • Assist with the coordination activities for Energy s internal IT Support groups to support Generation Service personnel through IT systems separation and migration activities
  • Gain complete understanding of IT separation activities, timelines, technical issues, and solutions in a continuously changing environment
  • Support change-release processes for implementation of IT systems
  • The candidate should be organized, self-motivated and have skills to tackle problems as they occur and takes appropriate steps to solve them in situations where the problem may be difficult or complex.
  • Candidate should have the ability to take direction and switch quickly between tasks. The candidate seeks advice and guidance from Project Leadership Team or others for non-routine or other problem areas.
  • The candidate should have the ability to communicate effective with all levels of the organization from Senior Management to Individual Contributor.
Requirements:
  • Education or training in Management Information Systems, Computer Science or related fields are required
  • Excellent communication skills-both written and oral, including presentation skills is required
  • Experience with MS Windows 10 Desktop Administration is desired
  • Experience with MS Office 365 and related applications is desired
  • Familiarity with Cyber Security concepts is desired
Please submit your resume for consideration. Once submitted, feel free to contact Jeel at for additional information. Approx. Duration: 12 months About Hired by Matrix Hired by Matrix, Inc. founded in 1986, is a certified Woman-Owned Business Enterprise (WBE) dedicated to providing the highest quality of job opportunities to our candidates and staffing services to our clients. We are a full-service staffing firm with experience recruiting and delivering for IT, Accounting & Finance, Administrative & Clerical, Clinical & Scientific, and Marketing disciplines. Our long history in the staffing industry and dedication to excellence are the key differentiators that have fueled our success for over 30 years. Hired by Matrix offers our contract professionals competitive salaries, benefits after 60 days and a 401k option with a company match after one year.Equal Opportunity EmployerWBENC CertifiedWOSB Certified We work hard to match our candidates with the right career opportunities. Let us find you a #MatrixMatch so you can reach your career goals! Connect with us on LinkedIn and see how we can impact your career! Hired by Matrix Career Center: https://www.hiredbymatrix.com/find-work/open-positions/

  • ID: #43655730
  • State: Florida Orlando 32817 Orlando USA
  • City: Orlando
  • Salary: $18 hr
  • Job type: Contract
  • Showed: 2022-06-28
  • Deadline: 2022-08-26
  • Category: Et cetera