Vacancy expired!
Contract to hire role for an experience QA SupervisorThis position supervises the Insurance Quality Assurance Analysts and other third-party Quality Assurance Analysts. This is a contract to hire role HYBRID to Clearwater FL. This is not open to remote candidates. 6 month contract and then must be open to converting to an employee.P&C Insurance knowledge is requiredEssential DutiesDevelops, implements, and manages processes to ensure that products meet required specifications for quality, function, and reliability prior to delivery.Identifies and sets appropriate quality standards and parameters for products.Communicates quality standards and parameters to QA team, product development team, and other appropriate staff.Coordinates product testing processes.Participates in product testing.Identifies and analyzes issues, bugs, defects, and other problems, particularly when problems recur in multiple products; recommends and facilitates solutions to these issues.Reviews client, customer, and user feedback.Maintains compliance with federal, state, local, and organizational laws, regulations, guidelines, and policies.Performs other duties as assigned. Knowledge, Skills, and Behaviors1. Knowledge of SQL and other database design tools.2. Knowledge of modern office methods and procedures.3. Skill to use and compose clear, comprehensive, and accurate verbal and written communication and reports.4. Skill to manage multiple projects.5. Skill to be organized, give attention to detail, and exercise follow up.6. Skill to research and analyze data and prepare recommendations.7. Skill to effectively plan, organize, and prioritize work assignments to meet deadlines.8. Ability to process, interpret, and communicate complex data and financial information.9. Ability to exercise professional judgment and initiative.10. Ability to draw logical conclusions and make effective recommendations.11. Ability to listen carefully and respond to or refer customer requests and problems with diplomacy and a sense of urgency.12. Ability to maintain diplomatic customer/client relations.13. Ability to project an outgoing and service focused personality.14. Ability to maintain a positive and respectful attitude.15. Ability to consistently project a professional appearance and demeanor.16. Ability to look for opportunities to apply new ideas, methods, designs, and technologies.17. Ability to use discretion in dealing with confidential matters and information.18. Ability to be effective when working independently or cooperatively as a team member.19. Ability to understand and follow oral and written directions.20. Ability to consistently report to work on time prepared to perform duties of the position. Minimum Requirements1. Bachelor’s degree in Insurance or Finance or a related field desired2. Strong knowledge & interest of software platforms, business systems and database design practices.3. Expertise in using Microsoft Excel and Office productivity tools.4. Exposure to and use of any Business Analyst tools, Quality Assurance processes, and utilizing Defect & Issues tracking software.5. Ability to work in teams and display competence of working within a team environment.6. Understanding of Agile Project Management Environment (Scrum) a plusThree to five years of experience in related field required with supervisory experience a plus.Five Plus years’ experience in Property and Casualty Insurance experience a plus. Vertex Solutions Inc. is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, national origin, ancestry, religion, age, citizenship, sex, marital or veteran status, disability or handicap, sexual orientation or any other basis prohibited by applicable law.
- ID: #49356368
-
State: Florida
Clearwater
33755
Clearwater
USA
- City: Clearwater
- Salary: $40 - $60
- Job type: Contract
- Showed: 2023-02-26
- Deadline: 2023-04-08
- Category: Software/QA/DBA/etc