Logistics Coordinator (Re-Forwarding) Bilingual - English/Spanish

Job Description

• As logistic coordinator, responsibilities are to coordinate and track inbound and outbound cargo, making sure to comply with SOP and custom regulation, deliver on time cargo in good condition to airline and request airline to deliver cargo to final destination safe and in good condition.
• Maintain effective communication with origin and destination, problem solving and maintain a good KPI.
• Analyze booking schedules in order to avoid potential issues and KPI failure.

• Enter imports into company's WMS system; compare to manifests and track incoming flights
• Plan cargo pick-up and send 1F request to airlines to release cargo
• Daily inventory maintenance of warehouse’ cargo
• Select and track best routes/flights for exports
• Plan delivery of cargo; book space for flights
• Prepare documentation for outgoing cargo / check 7512’s/ revise docs if needed
• Send “pre-alerts” or any revisions to clients on time to ensure customer satisfaction
• Inform clients when cargo has arrived and close files
• Update all forms of communication (i.e. tracking reports, console list) in timely manner
• Manage and maintain positive relationships with Freighter Company, airlines, and agents.
• Increase customer satisfaction and business share through regular contact (i.e., phone, email).
• Follow SOP/Work Instructions and ensure operational best practice in line with customer requirements as well as ensure operational SOP compliance.
• Maintain essential account documentation with up to date information.

Qualifications

• High school diploma/GED required
• 1+ Years of experience in logistics (Import, Export, Domestics)
• Excellent communication and problem solving skills.
• Inventory maintenance experience.
• Ability to work well in a fast-paced environment.
• Good management and organizational skills.
• Fast learner & Good listener.

• English/Spanish preferable.

Additional Information

All your information will be kept confidential according to EEO guidelines.