Medical Front Office Assistant: AdventHealth Medical Group: Zephyrhills

DescriptionMedical Front Office Assistant AdventHealth ZephyrhillsLocation Address: Zephyrhills, Florida 33541Top Reasons to Work at AdventHealth ZephyrhillsFirst in Florida to earn Advanced Certification for Hip Replacement and Knee Replacement (Joint Commission)

Accredited Chest Pain Center with PCI (Society of Cardiovascular Patient Care)

GWTG Gold Plus with Honor Roll Elite and Target: Type 2 Diabetes Honor Roll Achievement, 2020 (American Heart Association)

One of America's Best Hospitals for Heart Care, 2017, 2018, 2019, 2020, 2021 (Women’s Choice Award)

One of America's Best Hospitals for Stroke Centers, 2017, 2018, 2019, 2020, 2021 (Women’s Choice Award)

One of America's Best Hospitals for Orthopedics, 2017, 2018, 2019, 2020, 2021 (Women’s Choice Award)

One of America's Best Hospitals for Patient Safety, 2017, 2018, 2019, 2020 (Women’s Choice Award)

Leapfrog Hospital Safety Grade A, Spring 2018, Fall 2018, Spring 2019, Fall 2019, Spring 2020, Fall 2020 (Leapfrog)

Leapfrog Top General Hospital, Fall 2018, Fall 2019, Fall 2020 (Leapfrog)

US News & World Reports High Performing Hospital CHF & COPD (2019-2020)

America's 250 Best Hospital's Award (2021) (Healthgrades)

Life style activities and community growth

Work Hours/Shift:Full Time - DayYou Will Be Responsible For:Provides back up to all front office positions; check in, check out, and medical records

Provides data and assistance to Practice Manager / Office Coordinator as required

Communicates in a cordial, professional manner with patients via phone and in person to meet the patient’s needs as soon as possible

Sets up office for daily operation by turning on computers, ensuring schedules are printed, and retrieving voice mail messages

Maintains correspondence, including: progress notes and new patient packets

QualificationsWhat You Will Need:Proficient with computer programs with word processing: PowerPoint, Excel, Word

Demonstrates interpersonal skills by effectively communicating with all levels of management, staff and outside vendors

Strong emphasis on organizational skills and strong attention to detail and ability to multitask.

Ability to deal with data that is of a sensitive and confidential nature (HIPAA).

Ability to work independently and in a team environment.

Displays professional interactions with all levels of internal and external customers.

Excellent verbal and written communication skills.

High School Graduate or equivalent

Job Summary:Provides operational office support in delivery of patient care in a physician office environment. Responsible for answering phones, scheduling appointments, processing medical records, scheduling out-patient procedures, check-in and check-out patients, insurance verification and obtaining referrals & authorizations from Primary Care Physician and/or insurance carrier.This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.Category: Patient CareOrganization: AdventHealth Zephyrhills and Dade CitySchedule: Full-timeShift: 1 - DayTravel: AdventHealth ZephyrhillsReq ID: 21025607We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.