Medical Front Office Assistant Parson Park (Brandon)

DescriptionMedical Office Assistant: AdventHealth Medical Group West FloridaLocation Address: Brandon, FLTop Reasons to Work at AdventHealth Medical Group West FloridaRollover PDO with service year increases in accrual

Comprehensive benefits package; including tuition reimbursement and matching 403b plan

Patient facing positions receiving company paid initial sets of scrubs

Company Discount programs

Growing Organization

Work Hours/Shift:Full Time DaysYou Will Be Responsible For:Provides back up to all front office positions; check in, check out, and medical records

Provides data and assistance to Practice Manager / Office Coordinator as required

Communicates in a cordial, professional manner with patients via phone and in person to meet the patient’s needs as soon as possible

Sets up office for daily operation by turning on computers, ensuring schedules are printed, and retrieving voice mail messages

Maintains correspondence, including: progress notes and new patient packets

Updates referring physician database when necessary

Assesses new patient files waiting to be seen and appropriately handles old patient files

Assembles/creates charts for new patients, ensuring policy of noting allergy warnings and two methods of identification are followed

Verifies patient data and insurance to ensure it is updated for accurate billing, inputting updated information into system as required

Constructs insurance copies for proper insurance verification with new patients as requested

Assists with correspondence in obtaining medical necessity letters to appropriate insurance company or business entity

Enters charges for daily reconciliation

Handles patient concerns or refers to administration appropriately

Assists patient via scheduling to obtain appointment as a first time patient and handles reschedule list when necessary

Fills patient cancellation slots efficiently in keeping schedules booked for the practitioners

Assists in pulling scripts, labs, charts for triage. Communicates with practitioners clearly and accurately

QualificationsWhat You Will Need:High School Graduate or equivalent

Proficient with computer programs with word processing: PowerPoint, Excel, Word

Demonstrates interpersonal skills by effectively communicating with all levels of management, staff and outside vendors

Strong emphasis on organizational skills and strong attention to detail and ability to multitask.

Ability to deal with data that is of a sensitive and confidential nature (HIPAA).

Ability to work independently and in a team environment.

Displays professional interactions with all levels of internal and external customers.

Excellent verbal and written communication skills.

Job Summary:Provides operational office support in delivery of patient care in a physician office environment. Responsible for answering phones, scheduling appointments, processing medical records, scheduling out-patient procedures, check-in and check-out patients, insurance verification and obtaining referrals & authorizations from Primary Care Physician and/or insurance carrier.This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.Category: Patient CareOrganization: AdventHealth Medical Group West FLSchedule: Full-timeShift: 1 - DayTravel: AHMG West FloridaReq ID: 21039783We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.