Office Operations Supervisor Ii - Ses - 64029719

OFFICE OPERATIONS SUPERVISOR II - SES - 64029719 Date: Mar 7, 2023 Location: DEFUNIAK SPRINGS, FL, US, 32433 The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website (http://www.dms.myflorida.com/workforceoperations/humanresourcemanagement/forjobapplicants/everify) .Requisition No: 797013 Agency: Department of HealthWorking Title: OFFICE OPERATIONS SUPERVISOR II - SES - 64029719Position Number: 64029719 Salary: $32,000-$37,000 Posting Closing Date: 03/10/2023 Your Specific Responsibilities:This position is under the direct supervision of the Operations and Management Consultant Manager. This is a highly responsible position providing operational support to the Florida Department of Health Walton County Health Department/Walton Community Health Center, business office, nursing and medical services, and for providing supervision of the medical services clerical support staff located at the Defuniak Springs facility. Supervisory duties include, but are not limited to, hiring and selection, developing performance plans, conducting performance appraisals, planning and directing their work, approving leave, taking disciplinary action or to effectively recommend such actions. These functions require the incumbent to be highly motivated and possess the ability to use independent judgment. Responsible for monitoring of services and processes related to billing, clinic flow, clinic scheduling, customer service and program/grant compliance. This position is identified as sensitive and requires a security background screening including fingerprinting. Adheres to Information Security policies and procedures and key custodian to assigned areas.Insures a professional, efficient, customer friendly reception office. Plan, assign, review, and coordinate efficient clinical/clerical operations of the Health Department including the provision of training, assuring compliance with DOH policies, federal grant and program requirements. Supervise client eligibility processes for the department’s core programs, federal grants, and special projects. Assists Operations and Management Consultant Manager, Senior Community Health Nursing Director, Medical Director and CHN Supervisors with administrative functions relating to operation of the clinic reception office. Route and prioritize correspondence as received through the reception office. Perform research for programs, grants, services etc. as requested. Work alongside staff to fill gaps to insure accurate and timely scheduling of appointments, client registration, eligibility determination, and client processing through clinic. Stays abreast of programmatic requirements and monitors compliance for the following programs: Presumptive Eligibility for Pregnant Women, Family Planning Waiver, Medicaid and Financial Eligibility Determination for clinic services. Stays abreast of Accounts Receivable policies, Medicaid/Medicare/Third Party insurance verification processes/requirements, and HMS functions relating to clinic registration and service entry. Monitors collections of client fees by reception staff; trains and motivates reception staff to collect fees. Serves as backup to the staff processing incoming/outgoing medical releases relating to the release of health information and insure proper referral/review by legal counsel for cases when medical records are requested by outside agencies and/or legal entities. Responsible for insuring HIPAA and information Security Policy compliance within the front office operations. Insures adequate supply of forms and office supplies are maintained for clinic operations. Researches and makes recommendations as requested for purchases to support the operations of the clinic. Serves on the Management and Clinic Management teams. Will actively participate in team building and supporting the mission, vision, core values, and goals of FDOH Walton. Will participate with other teams as requested and/or desired such as Strategic Planning, Performance Management, and Special Projects etc. to support the organization. Attends staff/department meetings as scheduled. Will be available to work for irregular and indeterminate periods of times in the event of a disaster or other public health emergency. Completes time sheet and enters EAR data per DOH policies and procedures.Required Knowledge, Skills, and Abilities: Ability to understand written sentences and paragraphs in work related documents. Ability to manage one's own time and the time of others. Ability to communicate effectively verbally and in writing. Knowledge of accounting principles and practices. Knowledge of Microsoft Suite, Health Management Clinic System, Federal UDS System Knowledge of FQHC grants and understanding of implementation and application.Qualifications:The below position requires a minimum of three (3) years previous Supervisory or Lead worker experience in a clerical or office setting. Applications must reflect details of previous experience meeting this requirement.Florida Department of Health Mission, Vision, and Values:Mission:To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.Vision:To be theHealthiestStates in the Nation.Innovation: We search for creative solutions and manage resources wisely.Collaboration: We use teamwork to achieve common goals & solve problems.Accountability: We perform with integrity & respect.Responsiveness: We achieve our mission by serving our customers & engaging our partners.E xcellence: We promote quality outcomes through learning & continuous performance improvement.Where You Will Work: DeFuniak SpringsThe Benefits of Working for the State of Florida:Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

Annual and Sick Leave beneftits;

Nine paid holidays and one Personal Holiday each year;

State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;

Retirement plan options, including employer contributions (For more information please check www.myfrs.com);

Flexible Spending Accounts;

Tuition waivers;

And more!

For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com Please be advised:Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check. Successful completion of a drug test is aMale applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS webite: http://www.sss.govIf you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement,The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287 ). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through theDepartment's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.Nearest Major Market:Panama City