Part Time Law Firm Receptionist (Friday and Monday only)

Receptionist Duties & Responsibilities

This job generally requires the ability to do the following work:

Provide customer service such as greet clients, answer questions, process incoming clients, and handle payments.

Answer phone calls, which may involve answering questions and screening and scheduling appointments.

Handle incoming mail.

Process credit card payments.

In addition to providing excellent customer service to clients and ensuring that front desk operations run smoothly, the receptionist acts as the primary greeter when a client enters the waiting room, alerts the appropriate attorney of the client’s arrival.

Receptionists should have the following skills:

Customer service skills: Ability to provide friendly, efficient service to clients-in-person, as well as on the phone.

Interpersonal skills: Ability to feel comfortable dealing with clients, staff, and others.

Technology skills: Ability to operate office technology such as computers, fax machines, and copiers.

Organizational skills: Ability to manage office operations such as taking messages, scheduling appointments, and filing client's files.