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DescriptionPatient Access Coordinator AdventHealth Orlando Hyperbaric Medicine and Wound Management CenterLocation Address : 601 E Rollin Street Orlando, FL 32703Top Reasons To Work At AdventHealth Medical GroupFaith based & mission driven organization
Central Florida’s premier multi-specialty medical group
Comprehensive Employee Benefits such as Educational Reimbursement
CREATION Health employee wellness and lifestyle programs
Positive working climate to support a work life balance
Work Hours/Shift:Full Time Mon-Fri 8am-5pm
You Will Be Responsible For:Creates patient accounts in an accurate and timely manner, ensuring patient demographics and account information is appropriate for patient account type as determined by patient’s visit, as directed
Ensures all financial assessments are clear, updated on account and thorough to ensure expeditious billing of patient accounts
Pre-certifies applicable patient accounts under responsibility in a timely manner. Uses utmost caution that authorizations are correct and documents the most accurate benefits possible
Maintains a current and thorough knowledge of utilizing online eligibility and pre-certification tools made available in order to provide consistent service to patients and clinical partners
Monitors e-mail inbox & faxes, and responds to phone calls, researching questions, patient account requests, pre-certification issues, and other related account documentation while responding within defined time frames
Screen patients who may be Medicaid eligible and direct them (or family members) to proper agencies to acquire Medicaid and/or charity
QualificationsWhat You Will Need:High School graduate or equivalent
One year of hospital patient access or medical office experience
ICD-10 experience, Coding experience - preferred
Uses discretion when discussing personnel/patient related issues that are confidential in nature
Responsive to ever-changing matrix of practice needs and acts accordingly
Self-motivator
Fluency in Spanish preferred
Capable of communicating professionally and effectively in English, both verbally and in writing
Job Summary:The Patient Access Coordinator, under close supervision, is responsible for facilitating communication between the patient, insurance plans, physicians and practice. Is responsible for patient accounts, creating and performing updates in a timely manner as outlined by department guidelines and leadership, and adheres to all pertinent rules & regulations for all applicable local, state and federal agencies and accrediting bodies.This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.Category: Physician ServicesOrganization: AdventHealth Medical Group Central FLSchedule: Full-timeShift: 1 - DayTravel: AHMG OrlandoReq ID: 21040135We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.
Full-time