PRC Enrollment Supervisor

DescriptionAdventHealth CorporateAll the benefits and perks you need for you and your family:Benefits from Day One

Career Development

Whole Person Wellbeing Resources

Mental Health Resources and Support

Our promise to you:Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.Shift : Monday-FridayJob Location : RemoteThe role you’ll contribute:The Payment Reconciliation Center (PRC) supports the majority of AdventHealth facilities through various insurance payment activities. These activities include enrolling payers for electronic payment and remittance submissions (via electronic funds transfer [EFT] and electronic remittance advice [ERA]), monitoring timely receipt of payment and remittance transactions, evaluating exceptions and reconciling payments and remittances. The PRC Enrollment Supervisor leads a team of staff and experienced staff responsible for accurate and timely execution of various payer enrollment and reporting activities.The value that you bring to the team:Provide leadership and support to staff, including proactive training and guidance, troubleshooting support, issue escalation, and project prioritization

Identify and help resolve problems in the payer enrollment and reporting processes and when appropriate, identifies and initiates change to prevent future problems or improve existing processes

Lead and support continuous improvement activities by analyzing metrics and identifying needed system modifications and process changes, including implementing enhanced automation

Assist manager in department compliance with established policies and procedures of AdventHealth and helps ensure that all policies and procedures reflect compliance with government regulations

Collaborate with other supervisors on operational and strategic matters

Implement and monitor key performance indicators and productivity goals; identify root cause for variances and applicable process improvements; and report key findings to appropriate leadership

Responsible for the establishment and effectiveness of internal controls

SUPERVISORY RESPONSIBILITIESOrganize workflow and ensure that employees understand their duties or delegated tasks

Provide effective feedback, coaching, counseling, or discipline to employees when needed

Assist manager in setting goals for performance and deadlines in ways that comply with AdventHealth plans and vision

Ensure that performance expectations are communicated to employees and that performance evaluations are fair and

conducted in a timely manner

Monitor employee productivity and provide constructive feedback and coaching

Recruit and retain qualified staff

Conduct orientation and training to staff

QualificationsThe expertise and experiences you’ll need to succeed:Minimum qualifications :Bachelor’s degree in Accounting, Finance, Business Administration, Healthcare Administration or equivalent degree from a four-year accredited university or college; or Associate’s degree in Accounting, Finance, Healthcare Administration, or Business Administration plus three years of relevant work experience; or six years of relevant work experience in lieu of a Bachelor’s degree

Minimum two years of healthcare revenue cycle experience

Preferred qualifications:Experience working as a supervisor or lead with direct reports

Experience submitting and tracking ERA paperwork

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.Category: Accounting/FinanceOrganization: AdventHealth CorporateSchedule: 1 - DayShift: AdventHealthReq ID: 23006424We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.