Process Planner, Integrated Product Team (IPT)

Job Title:  Process Planner, Integrated Product Team (IPT)Summary: Support Production Manager with daily activities that support customer commitments and departmental goals. Develops, evaluates, and improves manufacturing methods.Creates manufacturing shop orders in accordance with established procedures.Correctly reads and interprets complex engineering drawings, specifications and processes. Integrates customer supplied packages into ERP system.Confers with management, and other staff regarding manufacturing capabilities, production schedules, and other considerations to facilitate production process.  Identify and resolve issues.Essential Duties and Responsibilities include the following: Other duties may be assigned.Professional and courteous at all times. Obtain the highest customer satisfaction by providing timely support and clear professional communications. Work with customers to adjust contractual obligations and scheduled delivery dates when necessary.Ability to multi-task to ensure timely completion of project requirements.Must be able to assist Production Manager with managing customer obligations.Support Production Manager to ensure product will comply and satisfy specific customer requirements.Identify risks that impact delivery commitments and support Production Manager with mitigation planning.Proficient in Microsoft Office with special emphasis on Excel. Knowledge of internet search programs, manufacturing software (ERP), order processing systems and project management software.